{"id":27056,"date":"2018-04-16T18:04:46","date_gmt":"2018-04-16T18:04:46","guid":{"rendered":"https:\/\/one.sightlinemg.com\/airforcetimes\/uncategorized\/2018\/04\/16\/pcs-problem-key-deadlines-to-know-for-your-damage-claim\/"},"modified":"2026-08-08T02:32:33","modified_gmt":"2026-08-08T02:32:33","slug":"pcs-problem-key-deadlines-to-know-for-your-damage-claim","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/airforcetimes\/home-hq\/2018\/04\/16\/pcs-problem-key-deadlines-to-know-for-your-damage-claim\/","title":{"rendered":"PCS problem? Key deadlines to know for your damage claim"},"content":{"rendered":"\n

Maybe there was a scratch<\/a>, dent, or shatter. Maybe you arrived at your new duty station with slightly fewer boxes than you had at your point of departure. Maybe the movers took \u201chandle with care\u201d as a suggestion, instead of an order.<\/p>\n\n\n\n

Regardless, not every permanent change-of-station move<\/a> goes smoothly. When there are issues, movers can head to Move.mil<\/a> to begin the claims process (there\u2019s even an online tutorial<\/a>) or can reach out to their service\u2019s claims office<\/a>.<\/p>\n\n\n\n

But don\u2019t delay: There are time limits at nearly every stage of the process, and missing a deadline can mean less money to repair or replace your damaged or destroyed goods. Here\u2019s a quick primer:<\/p>\n\n\n\n

On the day of the move<\/b>, fill out DD Form 1840 (Joint Statement of Loss or Damage at Delivery) along with your mover<\/a>. This is an optional step, but it could eliminate some debates over damages later in the process. The form must be filed via the Defense Personal Property System portal<\/a> within 30 days<\/b>.<\/p>\n\n\n\n

Claimants have up to 75 days<\/b> from their move to file the full damage report (DD-1840R), noting their intent to file a claim. They then have nine months <\/b>from the date of delivery to file an itemized claim with DPS seeking full replacement value for damaged items. If they don\u2019t file a report, they must file the itemized claim within 75 days of the delivery; if you have claim-related questions, officials advise contacting your claims office well before the 75-day window runs out, to allow for processing.<\/p>\n\n\n\t