{"id":17238,"date":"2021-10-11T18:26:28","date_gmt":"2021-10-11T18:26:28","guid":{"rendered":"https:\/\/one.sightlinemg.com\/armytimes\/uncategorized\/2021\/10\/11\/army-promises-to-learn-improve-oversight-after-recent-tech-failures\/"},"modified":"2026-08-08T02:00:28","modified_gmt":"2026-08-08T02:00:28","slug":"army-promises-to-learn-improve-oversight-after-recent-tech-failures","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/armytimes\/news\/your-army\/2021\/10\/11\/army-promises-to-learn-improve-oversight-after-recent-tech-failures\/","title":{"rendered":"Army promises to learn, improve oversight after recent tech failures"},"content":{"rendered":"\n

WASHINGTON \u2014 The Army\u2019s top leadership weighed in on a recent series of high-profile failures plaguing its information technology<\/a> efforts at an Oct. 11 press conference held amid the Association of the U.S. Army\u2019s annual meeting.<\/p>\n\n\n\n

This summer, the service rushed the rollout of its new tuition assistance platform, called Army IgnitED. The botched rollout saw many soldiers unable to utilize their education benefits. It led to a desperate administrative scramble to ensure that tuition bills were paid after some soldiers had to cover their costs out-of-pocket.<\/p>\n\n\n\n

The site, designed by Deloitte, still isn\u2019t 100 percent functional, and some soldiers are still awaiting reimbursements or payments.<\/p>\n\n\n\n

The Army also recently announced it was delaying the launch of the much-hailed Integrated Personnel and Pay System-Army, the service\u2019s long-awaited \u201c21st century\u201d human resources platform.<\/p>\n\n\n\n

Army senior leaders have said for years that IPPS-A will take the service from an \u201cindustrial-era\u201d HR and talent management system to a much more modern platform, aligned with the practices of large civilian corporations.<\/p>\n\n\n\t