{"id":48761,"date":"2017-11-17T20:42:26","date_gmt":"2017-11-17T20:42:26","guid":{"rendered":"https:\/\/one.sightlinemg.com\/armytimes\/uncategorized\/2017\/11\/17\/warrior-canine-connection-seeks-answers-after-contract-is-halted-at-walter-reed-fort-belvoir\/"},"modified":"2026-08-08T04:07:52","modified_gmt":"2026-08-08T04:07:52","slug":"warrior-canine-connection-seeks-answers-after-contract-is-halted-at-walter-reed-fort-belvoir","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/armytimes\/news\/2017\/11\/17\/warrior-canine-connection-seeks-answers-after-contract-is-halted-at-walter-reed-fort-belvoir\/","title":{"rendered":"Warrior Canine Connection seeks answers after contract is halted at Walter Reed, Fort Belvoir"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Warrior Canine Connection, which pairs service dogs with wounded warriors, is looking for clarity after Walter Reed National Military Medical Center said it is reworking the contract for its therapy dog program.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On Oct. 27, Maryland-based <a href=\"http:\/\/warriorcanineconnection.org\/\" title=\"\" data-original-title=\"\" class=\"selected-link\" aria-describedby=\"popover566341\">Warrior Canine Connection<\/a> was told that a stop-work order had been issued from Walter Reed, where 105 patients were interacting with dogs from the organization.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">WCC trains Golden Retriever and Labrador puppies to become service and therapy dogs for veterans dealing with mental and physical trauma. The organization enlists puppy petters to help socialize the dogs when they\u2019re young and incorporates veterans into the puppies\u2019 training as well.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rick Yount, WCC\u2019s executive director, told Army Times that the organization\u2019s contractor was issued a letter from Walter Reed saying the WCC staff and dogs had to leave their offices at Walter Reed and Fort Belvoir in Virginia immediately.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThere was no reason,\u201d Yount said. \u201cNo details at all.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"400\" src=\"\/wp-content\/uploads\/2026\/08\/wcc6.jpg.jpg\" alt=\"\" class=\"wp-image-86467\" srcset=\"https:\/\/one.sightlinemg.com\/wp-content\/uploads\/2026\/08\/wcc6.jpg.jpg 600w, https:\/\/one.sightlinemg.com\/wp-content\/uploads\/2026\/08\/wcc6.jpg.jpg?resize=300,200 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><figcaption class=\"wp-element-caption\">Rick Yount of Warrior Canine Connection holds one of the golden retrievers he trains as service dogs for wounded warriors at the organization&#8217;s facility in Maryland.<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Yount, who founded WCC in 2011 after creating a pilot program in California in 2008, said he was told there were \u201cconcerns,\u201d but that no one from Walter Reed has elaborated on what that means.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The only concerns Yount said he can think of date back to April when someone claimed the dogs in the program were not in good health.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Following those claims, an independent veterinarian examined the 14 on-site dogs and viewed the facilities where they were housed, according to the veterinarian\u2019s report that Yount provided to Army Times.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The overall assessment, according to the report, was that the WCC dogs were well cared for and that no major health issues were found.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThe only concerns [the veterinarian] could find was a little bit of tartar buildup,\u201d Yount said. \u201cThose concerns were completely addressed.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Yount said a disgruntled former employee might have brought up accusations that weren\u2019t true, which prompted Walter Reed to review its contract with the organization.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Although he said he couldn\u2019t go into details because it\u2019s a \u201cpersonnel issue,\u201d Yount said a former temporary employee was upset and began criticizing the organization \u2014 while also saying it saved his life.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"684\" src=\"\/wp-content\/uploads\/2026\/08\/wcc2.jpg.jpg\" alt=\"\" class=\"wp-image-86470\" srcset=\"https:\/\/one.sightlinemg.com\/wp-content\/uploads\/2026\/08\/wcc2.jpg.jpg 960w, https:\/\/one.sightlinemg.com\/wp-content\/uploads\/2026\/08\/wcc2.jpg.jpg?resize=300,214 300w, https:\/\/one.sightlinemg.com\/wp-content\/uploads\/2026\/08\/wcc2.jpg.jpg?resize=768,547 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><figcaption class=\"wp-element-caption\">Warrior Canine Connection pairs veterans with therapy dogs to help in their recovery. (Courtesy of Warrior Canine Connection)<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The contract, which was supposed to go through 2019, affected four dog-trainer positions at Walter Reed and two with Fort Belvoir\u2019s Warrior Transition Unit, he said. The organization is still operating out of its Healing Quarters facility in Boyds, Maryland, and at the Department of Veterans Affairs Medical Center in Menlo Park, California.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThe hospital commander made this decision, which affected 105 patients who had solid relationships with the dogs,\u201d he said.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sandy Dean, director of communications at Walter Reed, told Army Times that the stop-work order was issued so the facility could improve the contract.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe\u2019re restructuring the contract to include better performance measures and enhance oversight of patient care,\u201d Dean said, adding that she couldn\u2019t discuss the specifics of the new contract because it hasn\u2019t been finalized.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe\u2019re working expeditiously to update the contract,\u201d Dean said. \u201cIn the meantime, I think it\u2019s important for folks to remember that we still have an internal dog program that provides patient care.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Army Times asked Walter Reed exactly why the contract was being reworked, what the concerns were and if there were plans to discuss the matter with Yount. Dean said Walter Reed cannot directly communicate with Warrior Canine Connection because it is a sub-contractor, not a prime contractor.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Yount, who has been working with Walter Reed for years, said he has an amazing amount of respect for the medical center and its staff.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cBut this was not handled right,\u201d he said. \u201cIt was a knee-jerk reaction, and I don\u2019t know what was alleged, but if someone had concerns, I would want to hear what they are and address them.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Yount said he supports tweaking the contract to make it the best it can be. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cI\u2019m never going to say we do everything 100 percent, but this is my baby and you\u2019re going to potentially bid it out to some other organization without telling me why,\u201d he said.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"812\" src=\"\/wp-content\/uploads\/2026\/08\/wcc3.JPG.jpg\" alt=\"\" class=\"wp-image-86475\" srcset=\"https:\/\/one.sightlinemg.com\/wp-content\/uploads\/2026\/08\/wcc3.JPG.jpg 1200w, https:\/\/one.sightlinemg.com\/wp-content\/uploads\/2026\/08\/wcc3.JPG.jpg?resize=300,203 300w, https:\/\/one.sightlinemg.com\/wp-content\/uploads\/2026\/08\/wcc3.JPG.jpg?resize=768,520 768w, https:\/\/one.sightlinemg.com\/wp-content\/uploads\/2026\/08\/wcc3.JPG.jpg?resize=1024,693 1024w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><figcaption class=\"wp-element-caption\">Warrior Canine Connection trained these Golden Retriever puppies to help wounded warriors. Research has shown that dogs can help with the physical and emotional effects of traumatic injuries. (Sean Kimmons\/Air Force)<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">He encourages Walter Reed to move forward in a way that doesn\u2019t hurt patient care.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The issue is also damaging the organization\u2019s hard-earned reputation, he said.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cAll of a sudden we have people contacting us asking what happened,\u201d he said. \u201cIf we don\u2019t have answers, it looks like we did something bad.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Yount said it would be great if Walter Reed would sit down and talk to the people who are supposedly making allegations against WCC to figure out their motivation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cI\u2019d like to have our name cleared and be able to offer this program to wounded warriors,\u201d he said. \u201cThere\u2019s not a lot out there that helps, and we saw this actually worked very well.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Yount added that working with the dogs helps troops who are hospitalized regain a sense of purpose.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Although the Walter Reed and Fort Belvoir contract connects the most veterans with the organization, Yount said WCC will continue to help other vets in the community.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe\u2019re going to keep helping veterans with our program and our dogs,\u201d he said, adding that one reason dog therapy is so important is because it doesn\u2019t rely on pharmaceuticals. \u201cThese relationships are really key to recovery.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The executive director of the organization, which pairs therapy dogs with wounded warriors, said no reasons were given for the abrupt 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By:"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Warrior Canine Connection seeks answers after contract is halted at Walter Reed, Fort Belvoir - Army Times<\/title>\n<meta name=\"description\" content=\"The executive director of the organization, which pairs therapy dogs with wounded warriors, said no reasons were given for the abrupt halt.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/one.sightlinemg.com\/armytimes\/news\/2017\/11\/17\/warrior-canine-connection-seeks-answers-after-contract-is-halted-at-walter-reed-fort-belvoir\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Warrior Canine Connection seeks answers after contract is halted 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