{"id":57036,"date":"2020-06-08T21:53:30","date_gmt":"2020-06-08T21:53:30","guid":{"rendered":"https:\/\/one.sightlinemg.com\/armytimes\/uncategorized\/2020\/06\/08\/military-commissaries-seeing-strong-sales-with-newly-eligible-disabled-vets\/"},"modified":"2026-08-08T09:32:31","modified_gmt":"2026-08-08T09:32:31","slug":"military-commissaries-seeing-strong-sales-with-newly-eligible-disabled-vets","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/armytimes\/management\/pay-benefits\/2020\/06\/08\/military-commissaries-seeing-strong-sales-with-newly-eligible-disabled-vets\/","title":{"rendered":"Military commissaries seeing \u2018strong sales\u2019 with newly eligible disabled vets"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Commissaries are seeing \u201cstrong sales\u201d among their <a href=\"https:\/\/www.militarytimes.com\/pay-benefits\/2020\/01\/03\/from-golf-courses-to-commissaries-more-details-about-access-to-new-military-benefits-for-41-million-extra-people\/\" target=_blank>newly eligible shoppers<\/a>, even as issues such as the pandemic have hindered these veterans\u2019 ability to shop since they became eligible on Jan. 1, according to the retired Navy rear admiral who leads the <a href=\"https:\/\/www.militarytimes.com\/pay-benefits\/2019\/12\/30\/heres-how-to-take-advantage-of-your-military-commissary-benefit\/\" target=_blank>commissary<\/a> agency.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These disabled veterans and other new customers spent nearly $21 million through the end of April, representing about 2 percent of the overall sales in commissaries, said retired Rear Adm. Robert Bianchi, DoD special assistant for commissary operations. During that time there were 273,742 separate transactions. That doesn\u2019t represent the number of individuals, as some people may have made multiple trips to the commissary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In January, heightened security measures because of ongoing tensions between the U.S. and Iran hampered access for these newly eligible customers at some installations, and the coronavirus pandemic quickly followed. Many of these new shoppers may be less likely to go to grocery stores because they may be at higher risk for being more vulnerable to the coronavirus, Bianchi noted. In addition, some installation commanders have restricted shopping hours for certain shoppers who are not mission essential personnel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe\u2019re very proud and happy to be supporting them. I hope as this pandemic subsides or is at least in somewhat of a remission, we\u2019ll see more of these folks on board,\u201d Bianchi said, during a commissary roundtable conducted by the American Logistics Association.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These newly eligible customers include all veterans with VA service-connected disability ratings; Purple Heart recipients; veterans who are former prisoners of war; and primary family caregivers of eligible veterans under the VA caregiver program. Previously those with a 100 percent service-connected disability rating, and Medal of Honor recipients were allowed the benefits. They are eligible to shop at commissaries, exchanges, and to use certain morale, welfare and recreation programs. (<a href=\"https:\/\/www.militarytimes.com\/pay-benefits\/2020\/06\/05\/military-exchange-mwr-operations-hit-hard-by-effects-of-pandemic\/\" target=_blank>Many MWR programs have been shut down during the pandemic<\/a>.)<\/p>\n\n\n\t<aside class=\"smg-interstitial-link wp-block-smg-interstitial-link\">\n\t\t<a href=\"https:\/\/one.sightlinemg.com\/militarytimes\/management\/pay-benefits\/2020\/01\/03\/from-golf-courses-to-commissaries-more-details-about-access-to-new-military-benefits-for-41-million-extra-people\/\" class=\"smg-interstitial-link__inner\">\n\t\t\t\t\t\t\t<div class=\"smg-interstitial-link__media\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"157\" src=\"https:\/\/one.sightlinemg.com\/wp-content\/uploads\/2026\/08\/28465485640_906b7c7050_o.jpg.jpg?w=300\" class=\"smg-interstitial-link__image wp-post-image\" alt=\"\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"smg-interstitial-link__content\">\n\t\t\t\t<span class=\"smg-interstitial-link__kicker\">Related<\/span>\n\t\t\t\t<h3 class=\"smg-interstitial-link__title\">From golf courses to commissaries: More details about access to new military benefits for 4.1 million extra people<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"smg-interstitial-link__excerpt\">But questions remain about access for some.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/a>\n\t<\/aside>\n\t\n\n\n<p class=\"wp-block-paragraph\">Defense and VA officials have said 4.1 million people fall into these categories, but they don\u2019t expect high volumes in every commissary, because of distance and other factors. So far the new customer traffic is higher where it was expected at commissaries in areas with high cost of living outside military installations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The 10 commissaries with the highest sales from these customers are: Pearl Harbor and Schofield Barracks, Hawaii; March Air Reserve Base, McClellan, and San Diego Naval Base, Calif.; Orote at Naval Base Guam and Andersen AFB, Guam; Fort Meade and Andrews AFB, Md.; and Jacksonville Naval Air Station, Fla. Pearl Harbor had the highest number of sales among this new group, with $883 million in sales over that four-month period and 10,067 transactions. The Pearl Harbor sales volume was nearly double the amount of the store with the next highest volume, March AFB.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The new customers are coming less often to the commissary, but they\u2019re spending more per trip than other commissary customers as a whole. For example, in April, the average basket size in the new group was $83.30, and that amount has been increasing each month. For other shoppers as a whole, the average basket size in April was $76.54.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In spite of hurdles, disabled veterans are using their new commissary benefit.<\/p>\n","protected":false},"author":7,"featured_media":92432,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_meta-robots-noindex":"","_yoast_wpseo_meta-robots-nofollow":"","_yoast_wpseo_canonical":"","_acf":"","_yoast_wpseo_primary_category":15,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","_smg_distribution_targets":[]},"categories":[100,23,93,83,25,15,18,19],"tags":[],"coauthors":[3343],"class_list":["post-57036","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-daily-news-roundup","category-home","category-middle-column","category-mil-money","category-newsletters","category-pay-benefits","category-spouse","category-veterans"],"acf":{"subheadline":"","legacy_arc_id":"WUU5ANGTMJEBLPQTGS2EJZ3XCU","arc_canonical_url":"\/pay-benefits\/2020\/06\/08\/military-commissaries-seeing-strong-sales-with-newly-eligible-disabled-vets\/","remove_feature_photo":false,"is_sponsored":false,"subtype":"","redirect_url":"","disable_inline_ads":false,"native_logo_pretext":"Presented By:"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Military commissaries seeing \u2018strong sales\u2019 with newly eligible disabled vets - Army Times<\/title>\n<meta name=\"description\" content=\"In spite of hurdles, disabled veterans are using their new commissary benefit.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Military commissaries seeing \u2018strong sales\u2019 with newly eligible disabled vets\" \/>\n<meta property=\"og:description\" content=\"In spite of hurdles, disabled veterans are using their new commissary benefit.\" \/>\n<meta property=\"og:url\" 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