{"id":68888,"date":"2017-03-20T15:10:16","date_gmt":"2017-03-20T15:10:16","guid":{"rendered":"https:\/\/one.sightlinemg.com\/armytimes\/uncategorized\/2017\/03\/20\/insurance-guide-2017-tips-for-taking-inventory-better-records-can-speed-claims-process\/"},"modified":"2026-08-08T12:24:06","modified_gmt":"2026-08-08T12:24:06","slug":"insurance-guide-2017-tips-for-taking-inventory-better-records-can-speed-claims-process","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/armytimes\/spouse\/2017\/03\/20\/insurance-guide-2017-tips-for-taking-inventory-better-records-can-speed-claims-process\/","title":{"rendered":"Insurance Guide 2017: Tips for taking inventory &#8212; better records can speed claims process"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Hopefully every item will make it unscathed through your military move. But if there is loss or damage, filing a claim will be easier if you have a thorough inventory \u2013 one that&#8217;s not stored with your belongings and lost in the same theft or fire. <br\/><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br\/>A good first step: Some quality time with your smartphone:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br\/>Take pictures of each room and email them to yourself. &#8220;It&#8217;s easy to pull that up and provide to us,&#8221; said Catherine Reese- Woodard, USAA&#8217;s executive director of claims operations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br\/>Don&#8217;t just keep your receipts and appraisals, Reese-Woodard said \u2013 take pictures of them &#8220;so that if something happens to the file cabinet, you&#8217;ll have everything at your fingertips.&#8221;\u00a0 <br\/> <br\/><\/p>\n\n\n\n\n\n<p class=\"wp-block-paragraph\"><br\/>Mike Nixon, vice president of insurance operations for Armed Forces Insurance, suggested some documentary filmmaking: Walk around your house and videotape your belongings as you give a description of the higher-value items.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br\/>Relying on the cursory inventory done by movers can create problems. If a box is destroyed or lost, your details will help back up your claim to the moving company.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br\/>Doing it yourself via a partial or full personally procured move? You&#8217;ll want a full inventory as well to support any claims made \u00a0through your own insurance company. <br\/> <br\/><\/p>\n\n\n\n\n\n<p class=\"wp-block-paragraph\"><br\/>Nixon said AFI and other companies have services that let customers store inventory details online for free. One such tool, the Know Your Stuff app from the Insurance Information Institute ( <a class=\"\" href=\"http:\/\/www.KnowYourStuff.org\" target=\"_blank\" title=\"Link: http:\/\/www.KnowYourStuff.org\">KnowYourStuff.org<\/a>) lets users upload photos, details and receipts to document belongings; create and manage inventories; download charts, tables and graphs that show inventory value; and store and manage all your insurance policy details, including contact information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br\/> <i>Karen Jowers covers military families, quality of life and consumer issues for Military Times. She can be reached at<span class=\"apple-converted-space\">\u00a0<\/span><a href=\"mailto:kjowers@militarytimes.com\" target=\"_blank\" title=\"Link: mailto:kjowers@militarytimes.com\">kjowers@militarytimes.com<\/a>.<\/i> <br\/> <br\/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>PCS problems? Don&#8217;t rely on movers&#8217; records.<\/p>\n","protected":false},"author":7,"featured_media":26533,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_meta-robots-noindex":"","_yoast_wpseo_meta-robots-nofollow":"","_yoast_wpseo_canonical":"","_acf":"","_yoast_wpseo_primary_category":18,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","_smg_distribution_targets":[]},"categories":[18],"tags":[],"coauthors":[3343],"class_list":["post-68888","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-spouse"],"acf":{"subheadline":"","legacy_arc_id":"VL7DZ4MWTFBPTIHK3YIHTYL7KA","arc_canonical_url":"\/spouse\/2017\/03\/20\/insurance-guide-2017-tips-for-taking-inventory-better-records-can-speed-claims-process\/","remove_feature_photo":false,"is_sponsored":false,"subtype":"","redirect_url":"","disable_inline_ads":false,"native_logo_pretext":"Presented By:"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Insurance Guide 2017: Tips for taking inventory - better records can speed claims process - Army Times<\/title>\n<meta name=\"description\" content=\"PCS problems? 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