{"id":75381,"date":"2022-11-07T16:40:13","date_gmt":"2022-11-07T16:40:13","guid":{"rendered":"https:\/\/one.sightlinemg.com\/armytimes\/uncategorized\/2022\/11\/07\/recruiting-struggles-during-covid-not-at-companies-hiring-veterans\/"},"modified":"2026-08-20T16:10:16","modified_gmt":"2026-08-20T16:10:16","slug":"recruiting-struggles-during-covid-not-at-companies-hiring-veterans","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/armytimes\/veterans\/2022\/11\/07\/recruiting-struggles-during-covid-not-at-companies-hiring-veterans\/","title":{"rendered":"Recruiting struggles during COVID? Not at companies hiring veterans"},"content":{"rendered":"\n

Two years of the coronavirus pandemic led to staff shortages and hiring complications nationwide.<\/p>\n\n\n\n

But companies in the Military Times\u2019 \u201cBest for Vets: Employers\u201d rankings for 2022 may have had an advantage. Officials from firms at the top of this year\u2019s list said recruiting and retaining veterans was a solution already in hand, not one more task they had to complete.<\/p>\n\n\n\n

\u201cWith the talent wars so strong, we\u2019ve needed to find other good avenues for recruiting folks,\u201d said Patrick Krug, veterans community network lead at Bristol Myers Squibb, the New Jersey-based pharmaceutical giant and the top company on this year\u2019s list. \u201cAnd guess what? We already have that with our veterans pipeline.<\/p>\n\n\n\n

\u201cThey have great transferable skills, plus they bring additional skills of leadership, flexibility, dedication and all the other intangibles that veterans bring. So in 2021 and 2022, we\u2019re up almost 400% in veteran hiring, versus 2020 and earlier years.\u201d<\/p>\n\n\n\n

More than 170 employers participated in the 2022 survey, which provides a snapshot on where firms stand on employment policies, hiring practices and support services that target America\u2019s veterans. Participation in the rankings is voluntary, and the final list is not meant to be a comprehensive accounting of the policies of all defense contractors and U.S. businesses.<\/p>\n\n\n\n

The full list of this year\u2019s Best for Vets employer rankings is available here<\/a>.<\/p>\n\n\n\n

The list was compiled in partnership with the Fors Marsh Group, a research firm specializing in the veterans and the military community.<\/p>\n\n\n\n

For the past two years, the rankings have been focused on areas of importance to veterans in the workplace, including areas such as mentorship programs, military-specific training opportunities and connections with the veterans community.<\/p>\n\n\n\n

The 2022 rankings included four new companies in the top five. Researchers said that was a result not of established firms doing more poorly but of many companies outperforming their past scores \u2014 a reflection of increased focus and support for veterans across the workforce.<\/p>\n\n\n\n

Bristol Myers Squibb was among the biggest risers. Krug said in the last year, the company has put anew emphasis on finding additional partners in the veterans community as a way to help make connections for would-be recruits and established employees.<\/p>\n\n\n\n

But Krug also said many vet-friendly policies, long been in place, are paying dividends now.<\/p>\n\n\n\n

\u201cWe\u2019ve focused on not just early-career recruiting of veterans but mid-level and executive recruiting too, because we want to help our ranks there as well,\u201d he said. \u201cWe believe that veterans should be represented at every level.\u201d<\/p>\n\n\n\n

Recruiting despite COVID<\/h1>\n\n\n\n

Large-scale job fairs were traditionally a key component of veteran recruiting until the start of the COVID-19 pandemic began two years ago.<\/p>\n\n\n\n

But when the virus shut down those in-person events, companies were forced to re-evaluate their approach to reaching out to veteran talent.<\/p>\n\n\n\n

\u201cThose large convention center fairs, you\u2019re going to see a blended approach from now on,\u201d said Lindsey Streeter, who leads military affairs strategy at Bank of America, the fifth-ranked company on this year\u2019s rankings.<\/p>\n\n\n\n

\"\"
A Booz Allen Hamilton trainer instructs airmen before a emergency prepardness exercise at Keesler Air Force Base in Mississippi, August 2021. (Kemberly Groue\/Air Force)<\/figcaption><\/figure>\n\n\n\n

\u201cBut before COVID, we had already made a deliberate effort to move into the virtual recruiting space. We had begun digitally capturing resumes, we were already conducting remote interviews. So that platform and internal infrastructure sustained our recruiting pipeline of talent through COVID.\u201d<\/p>\n\n\n\n

Similarly, officials at Comcast NBCUniversal, the third-ranked company in the rankings, said that five years of military recruiting and hiring efforts prior to the start of the pandemic meant the company had established routes to communicate with veteran job seekers even as those in-person events disappeared.<\/p>\n\n\n\n

\u201cOur talent acquisition folks and recruiters really look towards the military talent market as an optimal place to get high-quality folks, because that has already become so ingrained into our company,\u201d said Sean Casey, senior director of communications for the company\u2019s military and veteran affairs.<\/p>\n\n\n\n

\u201cSo now, when we see a disruption like COVID, we don\u2019t see a market change in those recruiting numbers.\u201d<\/p>\n\n\n\n

Officials at Sanford Health, a non-profit healthcare headquartered in South Dakota, in the last year formalized their partnership with the Defense Department\u2019s SkillBridge program, which allows troops in their final months of service to work as interns or apprentices at private sector firms.<\/p>\n\n\n\n

The relationship is designed to help ease service members\u2019 transition to civilian life, while also showcasing the skills that troops have from their time in the military.<\/p>\n\n\n\n

\u201cWe\u2019re already seeing measurable results from that,\u201d said Paul Weckman, head of military and veteran affairs at Sanford Health, the fourth ranked company on the list. \u201cIt gives [those troops] an opportunity to see our organization and what we do, and help get the word out that we want to hire veterans.\u201d<\/p>\n\n\n\n

Remote work for vets<\/h1>\n\n\n\n

Weckman said one silver lining of the COVID pandemic has been normalizing remote work, which has allowed his company to more aggressively recruit veterans and military spouses across the globe.<\/p>\n\n\n\n

\u201cOnce we showed that remote work was viable, it just removed a huge barrier,\u201d he said. \u201cAnd military spouses are probably the one of the most underutilized workforces out there, because they move so much. But now we can hire them to work from anywhere.\u201d<\/p>\n\n\n\n

Officials from Booz Allen Hamilton, the publicly traded consulting firm and second-ranked company on this year\u2019s Best For Vets list, said initially less than 5% of their workforce was remote. In the initial months of the pandemic, they worried that a large-scale shift could disrupt operations.<\/p>\n\n\n\n

\u201cAnd by May 2020, it was clear that remote work did not have a significant negative impact,\u201d said George Bernloehr, military talent acquisition lead for the firm. \u201cAnd then the message was, \u2018the demand for our work is still there, don\u2019t hesitate on hiring, we still need talent.\u2019\u201d<\/p>\n\n\n\n

That opened up interviews to veterans in areas further away from central offices, and hiring managers looking at skills sets more than geography.<\/p>\n\n\n\n

Krug said after some initial reluctance to the idea, senior officials at Bristol Myers Squibb have begun to explore expanding remote positions for certain specialties, especially technical support, which can be an area of emphasis for numerous military-to-civilian job transition programs.<\/p>\n\n\n\n

\u201cNow we\u2019re starting to make our partners at Hiring Our Heroes and other groups aware of that,\u201d he said.<\/p>\n\n\n\n

\"\"
Air Force 1st Lt. Anna Suellentrop, a registered nurse assigned to the 81st Medical Group, mans the night shift at a Sanford Health clinic in Fargo, N.D., on Dec. 16, 2020, part of a support mission with the North Dakota Department of Health to combat the COVID-19 pandemic. (Maj. Doug Halleaux\/Army)<\/figcaption><\/figure>\n\n\n\n

Staying engaged with vets<\/h1>\n\n\n\n

The shift to online work, however, also disrupted some firms established in-person support services and community meetings for military employees. Now, as COVID-19 cases have dropped, some of those activities are resuming.<\/p>\n\n\n\n

But company officials \u2014 and employees \u2014 found creative ways to keep that sense of community amid the pandemic too. Streeter said Bank of America\u2019s military support and assistance group found ways to complete online volunteering for veterans charities over the last few years, and saw involvement in the group increase.<\/p>\n\n\n\n

\u201cThat membership was about 10,000 before COVID, and now we\u2019re up to 17,000 members,\u201d he said. \u201cThey found ways to write welcome home letters, raise money to donate homes to homeless veterans. And we\u2019re really proud of what they have done.\u201d<\/p>\n\n\n\n

Casey said at Comcast, the increase in work-from-home responsibilities across the business world led officials to expand its program to provide low-cost, high-speed internet to military and veterans families.<\/p>\n\n\n\n

\u201cWith the pandemic elevating the digital divide, that had to be a focus for us,\u201d he said. \u201cSo we\u2019re continuing to work with veteran service organizations or and military community organizations to open more opportunities across the country.\u201d<\/p>\n\n\n\n

Corporate officials said those moves show that their firms want not only to bring veteran talent into the workforce, but be a part of the veterans community.<\/p>\n\n\n\n

\u201cWe work with Operation Gratitude, we work with Fisher House Foundation and others because we want our people to be able to continue their mission,\u201d Krug said. \u201cBy continuing to support other veterans and military-connected individuals out there, we want [our employees] to be boots on the ground and continue their service in a different capacity.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

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