{"id":10127,"date":"2016-05-25T13:03:55","date_gmt":"2016-05-25T13:03:55","guid":{"rendered":"https:\/\/one.sightlinemg.com\/c4isrnet\/uncategorized\/2016\/05\/25\/inside-the-coast-guard-s-it-transformation\/"},"modified":"2026-08-08T17:15:22","modified_gmt":"2026-08-08T17:15:22","slug":"inside-the-coast-guard-s-it-transformation","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/c4isrnet\/videos\/2016\/05\/25\/inside-the-coast-guard-s-it-transformation\/","title":{"rendered":"Inside the Coast Guard&#8217;s IT transformation"},"content":{"rendered":"\n<p><em>Capt. David Dermanelian is soon headed for U.S. Cyber Command, but as director of the Coast Guard\u2019s C4IT Service Center, he\u2019s led a comprehensive effort to transform the way the service does technology. Project Torchlight was designed to reposition the service center as a strategic hub for partnering on operations, delivering information and helping missions succeed.<\/em><br\/><br\/><em>The project hinges on five central goals: manage Coast Guard technical infrastructure as a strategic asset, build security into all solutions up front, harness tech innovation and commercial services, ensure the workforce transforms along with the operating model, become the broker of IT services and emerge as a true technical partner in all Coast Guard mission areas.<\/em><br\/><br\/><em>It\u2019s a broad scope, but that\u2019s not all Dermanelian has helped bring to fruition. He\u2019s also behind Coast Guard moves to Defense Department enterprise IT offerings, including the Joint Information Environment and all it encompasses.<\/em><br\/><br\/><em>Dermanelian recently sat down with <strong>C4ISR &amp; Network\u2019s Amber Corrin<\/strong> to talk tech progress and the Coast Guard\u2019s IT revolution.<\/em><br\/><br\/><strong>C4ISRNET: First things first: What is Project Torchlight?<\/strong><br\/><br\/>\u00a0<br\/><br\/><img decoding=\"async\" alt=\"Capt. David Dermanelian\" data-alignment=\"center\" data-object-id=\"00000155-be0e-dd2e-a7f5-fe3e84c80000\" data-type=\"image\" src=\"http:\/\/snagfilms-a.akamaihd.net\/68\/09\/5e6e82044d43be8b306caf7eb2f4\/635997098461780787-capt-dermanelian8x10jpg\"\/><figcaption> <span>Capt. David Dermanelian is the director of the Coast Guard\u2019s C4IT Service Center.<\/span><\/figcaption><figcaption> <span>Photo Credit: Coast Guard<\/span><\/figcaption>\u00a0<br\/><br\/><strong>CAPT. DAVID DERMANELIAN: <\/strong>We started Project Torchlight about two years ago. To set the landscape, the Coast Guard C4IT Service Center comprises commands that are located in West Virginia for our software enterprise applications and our engineering center in Portsmouth, Virginia. Here in Alexandria is where our telecommunications, end-point devices and mobility devices are. We have a centralized service desk in St. Louis and people in California. We\u2019re all over the country,\u00a0I think seven states, with about 1,000 government, military and civil servants and another 1,200 to 1,300 contractors that work beside us.<br\/><br\/>\u00a0<br\/><br\/>So we assessed each of these centers of excellence; we brought in a firm to do really an uncomfortable deep dive into each of their businesses. And the reason is that Coast Guardsmen\u2019s mission needs were growing, and they were saying, \u2018Hey you\u2019ve got to change something to keep up with us because our needs are constantly changing.\u2019 Especially with intelligence-driven operations having such a great effect with our new national security cutter, and we\u2019re routinely making hundreds of millions of dollars\u2019 worth of cocaine busts, our IT has to support that range of missions.<br\/><br\/>Each one of those assessments takes about six months, and they talk to the end-users and customers, and some of that is some pretty unflattering feedback. But it\u2019s good to get that honest feedback. And we were able to bring in some forensic accountants so we knew where every dollar was going. <span class=\"rte rte-comment\">Ultimately, their lines of business are fundamentally different \u2013 one is enterprise applications and data-hosting, the others are integrating radar systems, communications systems, command and control systems, and this facility is here is about the networks and connectivity for ships at sea and end-point devices. So the businesses are different and so are their partners.<\/span><br\/><br\/>Last year we spent about $530 million Coast Guard-wide \u2014\u00a0that\u2019s a lot of money and a lot of services. Our muscle movements are through those contracts and those relationships. Long story short, we basically went on this assessment and discovered that with the pressures on budgets, the cyber threats going through the roof, the policy and architecture changes at the Defense Department with the Joint Information Environment\u2026those are fundamentally changing, and the Coast Guard is following. So you have all these external drivers, and the needs of the Coast Guardsmen on the boat, airplane or cutter are great and growing. We just finished the last of the assessments\u2026and now we\u2019re changing the culture within the C4IT Service Center by adopting a much more robust business model, establishing a very firm vision.<br\/><br\/>The vision of Project Torchlight isn\u2019t unique; it\u2019s to move fast on stable infrastructure. What we found is that if we properly characterize a problem set to industry and stop putting so many constraints on the problem\u2026we get a really good response. We need to learn much more from industry in the C4ISR space because that\u2019s where the innovation is occurring. We\u2019re sitting down and having a discussion with industry to talk about how they would approach our problem set.<br\/><br\/><strong>C4ISRNET: What do those problem sets look like for the Coast Guard, and how are you hoping <\/strong><strong>industry<\/strong><strong> can help?<\/strong><br\/><br\/><strong>DERMANELIAN: <\/strong>We\u2019re located at 832 sites. We follow DoD policy for dot-mil being part of the DoD Information Network. Our goal is to reduce our attack surface and improve the end-user experience because we\u2019re a first-responder organization. How we were doing things in the past is not going to cut it. So we\u2019re adopting a new business model; we\u2019ve identified a slew of internal capabilities that we need to have; we\u2019ve identified our core pillars and goals, and we\u2019ve developed our road map to get the best from industry and bring back innovation into the Coast Guard.<br\/><br\/>We\u2019re seeking efficiencies and we\u2019re achieving those one at a time. We don\u2019t want to be beholden anymore to routers and hardware and switches and gadgets. We\u2019re trying to look at those things as services. Our radios and radars are not what I\u2019m committed to \u2014 I\u2019m committed to providing communications services and navigation services. I\u2019m committed to providing classified and unclassified connectivity\u00a0at sea, in the air and at terrestrial sites. So instead of hugging onto servers and hardware and rather talking to cloud providers\u2026we\u2019re hoping to get some interesting ideas to approach this in an acquisition that makes sense end-to-end.<br\/><br\/>Some things are just going to be unique to the Coast Guard, but the pieces that are commoditized in industry, we want to enjoy those. We\u2019re on Defense Enterprise Email on the classified side, so we don\u2019t need to own the infrastructure and that works great.<br\/><br\/>We need to do more of working with companies that have relationships with the Defense Information Systems Agency\u00a0and work with the joint regional security stacks, where we\u2019re always going to be behind. And the Coast Guard is on that JIE journey, but I still want to access Amazon Web Services or HP cloud, or XYZ cloud \u2014 I still want to have access to commercial cloud services for when it makes sense.<br\/><br\/>That\u2019s what the transformation is about\u2026enjoying the state-of-the-market services instead of trying to invent it all in-house. And that takes a massive culture change for people who, for the past 30 years, have enjoyed being the engineer, the one who actually makes it and creates it. That becomes their baby. So some of it gets controversial just internally to the organization as we culturally change.<br\/><br\/><strong>C4ISRNET: How are you working with DoD in your transformation?<\/strong><br\/><br\/><strong>DERMANELIAN: <\/strong>We\u2019ve benefited a lot from DoD services, getting behind their email and enterprise messaging gateway, their Tier 1 services. The Coast Guard has benefited a lot because of the strong security posture that they represent. As we move out with JIE and we employ those joint regional security stacks [JRSS], we believe that is going to make it much more difficult for our adversaries to disrupt our operations.<br\/><br\/>Part of JIE is that efficiency piece too, so normalizing all the networks and ordering off some of those strategic vehicles\u2026trying to commoditize all of those into a much larger bundle of DoD services, I would expect some savings. The JIE journey, I think, is an intelligent one. It\u2019s a matter of all the details that are going to eat your lunch if you don\u2019t pay attention.<br\/><br\/>A year from now we will have ourselves positioned where we\u2019re behind JRSS. We\u2019re on, I think, the third phase of the implementation, and I think it\u2019s exciting. It allows us to focus our efforts on more of the tactical elements of the security within our boundaries. Our portion of the DoDIN we\u2019ll be able to defend much better once we know we don\u2019t have to look out for certain threats; we can focus on the threats that are not caught by the Tier 1 gateway or the enterprise email elements or JRSS.<br\/><br\/><strong>C4ISRNET: But your mission is really different from the Pentagon\u2019s. How do you reconcile those differences and the commonalities?<\/strong><br\/><br\/><strong>DERMANELIAN: <\/strong>Coast Guard is a first responder organization, so we\u2019re waiting for the next Deep Water Horizon, the next Hurricane Sandy. We work very closely with our port partners, and with the state, local and tribal governments, in a disaster-response scenario. It\u2019s different because the Coast Guard isn\u2019t an element of DoD \u2014 so we\u2019re entering the [IT] environment through the mission partner gateway. The idea is we need to communicate with our [Department of Homeland Security] partners, who will also need to access information that we host. A lot of that is still to be figured out. Our allied partners, say NATO, are going to need to come in and work with not just dot-mil forces, not only DoD forces, but also Coast Guard dot-mil forces. Some of that is just evolving, and that\u2019s OK.<br\/><br\/>You start tuning your firewalls, you start tuning your intrusion detection system and your JRSS capabilities so that you get access to those folks, but there\u2019s no doubt in my mind that as we progress we\u2019re going to break some things. And we\u2019re going to get smarter as we go along. There will be some bumps along the way, for sure.<br\/><br\/>We have to understand each other\u2019s data sets, and that gets back down to one of our goals for Project Torchlight, and that\u2019s to treat our data as a strategic asset. We want to treat our infrastructure as a strategic asset, just like it\u2019s a large cutter, an airplane, a facility, and our data needs to be treated like a strategic asset as well. Because at the end of the day my job is to deliver information, with all the adjectives \u2014 securely, reliably, affordably and so on.\u00a0<br\/><br\/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Capt. David Dermanelian, C4IT Service Center director, has led a comprehensive effort to transform the way the service does technology.<\/p>\n","protected":false},"author":7,"featured_media":27758,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"video","meta":{"_acf_changed":false,"_yoast_wpseo_meta-robots-noindex":"","_yoast_wpseo_meta-robots-nofollow":"","_yoast_wpseo_canonical":"","_acf":"","_yoast_wpseo_primary_category":22,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","_smg_distribution_targets":[]},"categories":[16,22],"tags":[],"coauthors":[2772],"class_list":["post-10127","post","type-post","status-publish","format-video","has-post-thumbnail","hentry","category-it-networks","category-videos","post_format-post-format-video"],"acf":{"subheadline":"","legacy_arc_id":"GNMDDHZUCJH3DDXZYBPPHCXPAQ","arc_canonical_url":"\/videos\/2016\/05\/25\/inside-the-coast-guard-s-it-transformation\/","remove_feature_photo":false,"is_sponsored":false,"subtype":"","redirect_url":"","disable_inline_ads":false,"native_logo_pretext":"Presented By:"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Inside the Coast Guard&#039;s IT transformation - C4ISRNet<\/title>\n<meta name=\"description\" content=\"Capt. 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