{"id":18614,"date":"2016-06-15T15:29:24","date_gmt":"2016-06-15T15:29:24","guid":{"rendered":"https:\/\/one.sightlinemg.com\/c4isrnet\/uncategorized\/2016\/06\/15\/air-force-says-100000-corrupted-ig-reports-can-be-recovered\/"},"modified":"2026-08-08T18:06:39","modified_gmt":"2026-08-08T18:06:39","slug":"air-force-says-100000-corrupted-ig-reports-can-be-recovered","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/c4isrnet\/it-networks\/2016\/06\/15\/air-force-says-100000-corrupted-ig-reports-can-be-recovered\/","title":{"rendered":"Air Force says 100,000 corrupted IG reports can be recovered"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><em><strong>UPDATE:\u00a0<\/strong>The Air Force released this statement on June 15, 2016:<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Through extensive data recovery efforts over the weekend and this week, the Air Force has been able to regain access to the data in the Air Force Inspector General Automated Case Tracking System. Once we ensure full database stability, we&#8217;ll bring the ACTS database back online for users to access. The Air Force is still investigating the incident and will implement all required corrective measures. The secretary of the Air Force has directed an independent review of the incident.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Air Force spokeswoman Ann Stefanek said all 100,000 reports, including pending or incomplete IG investigations, have been recovered. The service and\u00a0contractor Lockheed Martin\u00a0are still working to\u00a0stabilize\u00a0the system before users can begin to use the database, she told Air Force Times.\u00a0\u00a0<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Earlier on Wednesday,\u00a0Chief of Staff of the Air Force Gen. Mark Welsh said that in additional to Lockheed, the\u00a024th Air Force, the cyber division of the service, and\u00a0Oracle, another defense contractor, were all working to restore the database.\u00a0<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>&#8220;Hopefully, we&#8217;ll be able to get this data recovered and there won&#8217;t be a long-term impact, other than making sure we understand exactly what happened, how it happened and how we keep it from ever happening again,&#8221; Welsh said during a defense writers group breakfast in Washington, D.C.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>The\u00a0story below\u00a0originally published on June 14.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Air Force says it\u00a0will take about two weeks to determine whether 100,000 Inspector General investigation reports, corrupted in a June 6 system crash, are recoverable.<\/p>\n\n\n\n<p>The affected files, which\u00a0date back to 2004, include pending or incomplete IG investigations, Air Force spokeswoman Ann Stefanek told Air Force Times on June 14<span class=\"rte rte-comment\">Tuesday<\/span>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The reports, filed within the Air Force&#8217;s IG&#8217;s\u00a0Automated Case Tracking System,\u00a0include fraud, waste and abuse complaints, IG investigations, appeals, Freedom of Information requests and\u00a0congressional inquiries.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;We have no indication to believe this was a hacking,&#8221; Stefanek said.<\/p>\n\n\n\n\n\n<p class=\"wp-block-paragraph\">Air Force officials on Friday said they were notified of the &#8220;system of record&#8221; crash on June 6. The system was created and maintained by defense company Lockheed Martin. When officials attempt to log in\u00a0and access reports, the files appear corrupted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;We are aware of the data corruption issue in the Air Force&#8217;s Automated Case Tracking System and are working with the Air Force to identify the cause and restore the lost data,&#8221; Lockheed spokeswoman Maureen Schumann said Tuesday.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;It&#8217;s not unusual that we have contractors administer a database,&#8221; Stefanek said. The Air Force has various databases that are not necessarily behind a standardized portal, like the AF Portal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Properly credentialed\u00a0military officials and Lockheed contractors who work\u00a0on the case tracking system have access to the database, which serves all Air Force installations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The IGs for each of the military services have their own case tracking databases.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sen. Mark Warner, D-Virginia, a member of the Senate Intelligence Committee, has requested a briefing from Air Force Secretary Deborah Lee James\u00a0on what he described as a disappointing\u00a0incident. Warner is co-leading a bipartisan group of colleagues in the Senate and House to introduce\u00a0legislation to establish an independent National Commission on Security and Technology Challenges.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;I\u00a0am very concerned by any problems that could negatively impact case outcomes or that could exacerbate the already lengthy process for IG investigations to be concluded,&#8221; Warner wrote in a letter addressed to James on Friday.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;My personal interest in the IG&#8217;s ability to make good decisions about the outcomes of cases, and to do so in a timely manner, stems from a case involving a Virginia constituent that took more than two years to be completed, flagrantly violating the 180-day statutory requirement for case disposition,&#8221; he said.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;While this case was handled by DoD IG, rather than Air Force, GAO and others\u00a0have routinely noted the lengthy process for disposition of IG cases from the services and have called into question the documentation upon which findings are based.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Warner is also demanding to know\u00a0why Congress was only informed of the problem Friday,\u00a0&#8220;when the Air Force was made aware on Monday. The five-sentence notification to Congress did not contain information that appeared to have the benefit of five days of working the issue.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Air Force is working on alternative measures for anyone trying to file an IG complaint.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Before we give that direction, we need to figure out if we can we restore the files that we have,&#8221; Stefanek said.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u00a0is unclear\u00a0whether\u00a0the system crash directly impacts the Freedom of Information Act\u00a0request process, she said, but it is likely FOIA requests for IG cases will be delayed as a result of the\u00a0system meltdown.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Oriana Pawlyk covers\u00a0deployments, cyber,\u00a0Guard\/Reserve, uniforms,\u00a0physical training,\u00a0crime and operations in the Middle East and\u00a0Europe for Air Force Times. She was the Early Bird Brief editor in 2015. Email her at\u00a0<a href=\"mailto:opawlyk@airforcetimes.com\">opawlyk@airforcetimes.com<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Air Force has been able to regain access to the data in the Air Force Inspector General Automated Case Tracking 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