{"id":27347,"date":"2015-01-21T16:49:04","date_gmt":"2015-01-21T16:49:04","guid":{"rendered":"https:\/\/one.sightlinemg.com\/c4isrnet\/uncategorized\/2015\/01\/21\/dod-centcom-hack-to-have-no-effect-on-social-media-policy\/"},"modified":"2026-08-08T18:22:15","modified_gmt":"2026-08-08T18:22:15","slug":"dod-centcom-hack-to-have-no-effect-on-social-media-policy","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/c4isrnet\/cyber\/2015\/01\/21\/dod-centcom-hack-to-have-no-effect-on-social-media-policy\/","title":{"rendered":"DoD: CENTCOM hack to have no effect on social media policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Despite the high-profile Jan. 12 hacking incident that resulted in the takeover of U.S. Central Command&#8217;s official Twitter and YouTube accounts, Defense Department officials have no plans to reevaluate policy on the use of social media, according to a DoD spokesperson.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Currently, official DoD social media accounts are subject to guidance from September 2012 that outlines military members&#8217; use of social media. In the wake of the CENTCOM incident, DoD officials called for passwords to be changed at more than 50 Office of the Secretary of Defense-level social media accounts. But no new or special guidance has been issued for the thousands of other official, military-affiliated social media accounts as leaders are reviewing practices, DoD spokesman Col. Steve Warren said in a Jan. 13 press conference.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Resource: <\/b><a href=\"http:\/\/www.dtic.mil\/whs\/directives\/corres\/pdf\/855001p.pdf\" title=\"http:\/\/www.dtic.mil\/whs\/directives\/corres\/pdf\/855001p.pdf\">2012 DoD Social Media Policy Document<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Defense officials have called the incident &#8220;cyber vandalism&#8221; rather than hacking, noting that the incident happened on public websites and not DoD networks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Related: <\/b><a href=\"http:\/\/www.c4isrnet.com\/story\/military-tech\/cyber\/2015\/01\/15\/central-command-twitter-hack\/21813645\/\" title=\"http:\/\/www.c4isrnet.com\/story\/military-tech\/cyber\/2015\/01\/15\/central-command-twitter-hack\/21813645\/\">Army handles aftermath of CENTCOM Twitter hack<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;The true point of this is not much more than somebody basically interrupting a conversation,&#8221; said Jack Holt, former DoD senior strategist for emerging media who now runs his own communications consultancy, Jack Holt APR. &#8220;Especially for an organization like DoD, it&#8217;s embarrassing, but there are no real strategic considerations. Still, [social media] is an important venue to be able to work with and work through, and to be able to continue the conversation with the public and with constituents, no matter what your organization is.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>You Tell Us: <\/b><a href=\"https:\/\/www.linkedin.com\/groups\/Should-DoD-tighten-social-media-8175414.S.5963753120260509696?trk=groups%2Finclude%2Fitem_snippet-0-b-ttl\" title=\"https:\/\/www.linkedin.com\/groups\/Should-DoD-tighten-social-media-8175414.S.5963753120260509696?trk=groups%2Finclude%2Fitem_snippet-0-b-ttl\">Should DoD revise its social media rules?<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nonetheless, the CENTCOM attack underscores a type of cyber threat that varies from those of the past \u2013 and those which current policies tend to address.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">DoD Instruction 8550.01, dated Sept. 11, 2012, outlines general official military use of Internet-based capabilities and services, including points such as how such services are used; responsibilities; aspects of information assurance such as how information gets controlled and disseminated; and guidance for meeting other government information security standards.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There are also measures that call for training on the use of social media and other Internet services, a key point when it comes to securely maintaining online accounts, Holt pointed out.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b>Resource: <\/b><a href=\"http:\/\/www.whitehouse.gov\/sites\/default\/files\/omb\/memoranda\/fy2007\/m07-16.pdf\" title=\"http:\/\/www.whitehouse.gov\/sites\/default\/files\/omb\/memoranda\/fy2007\/m07-16.pdf\">2007 Memo from OMB<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But the guidance includes little on how to respond to breaches or attacks, and in some places refers to a May 2007 memo from the Office of Management and Budget on safeguarding personally identifiable information that largely applies to internal government networks and systems.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the case of CENTCOM \u2013 and other incidents involving social media, past and future \u2013 the threat is a different kind of concern, since those sites are commercially run and generally less secure than DoD&#8217;s heavily fortified internal networks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Twitter is not a command and control network \u2013 just a media channel. Anything that DoD leaders put on Facebook, Twitter, et cetera, is meant for public consumption. [But] this will not be the last attack either,&#8221; said Rob Carey, the former DoD deputy CIO who helped roll out the 2012 policy and is now vice president of global cybersecurity public sector at CSC. &#8220;Social media is here to stay, how we use it in the face of terrorism is something to think about.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At the forefront, that means enforcing and possibly ramping up training related to social media use, including secure password management and other keys to cybersecurity hygiene.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;All personnel generally undergo several different levels of yearly information security and information assurance training. And that&#8217;s all well and good, but it&#8217;s probably an area across that needs to be looked at in cyber operations. Not just the technology, computers and equipment, but the things that they allow to happen, the things that they facilitate,&#8221; said Holt, who helped craft DoD&#8217;s social media policy. &#8220;You need to be looking at more active training and adding resources so that if something comes up, there&#8217;s someone to relay that to immediately. &#8216;This is what you need to be doing as employees, these are your responsibilities&#8217; \u2013 having everyone trained keeps you from needing an emergency response.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">While DoD leaders may end up not creating new guidance that specifies how to respond to social media breaches, what&#8217;s more important is having in place tactics, techniques and procedures within every organization and sub-component that outline some sort of crisis action plan, including whom to contact when and how to respond.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;It&#8217;s not necessarily a policy question, because policy should be broad and overarching so it doesn&#8217;t have to be changed and tweaked every time something happens,&#8221; Holt said. &#8220;Trying to prescribe one response from the OSD level that all combatant commands and sub-components can live with will be difficult.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Carey agreed that new, sweeping, high-level policy may not be the right answer when it comes to external avenues like public social media, but said that collaboration is another critical part of responding to these types of cyber incidents.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;What&#8217;s really important here is what doesn&#8217;t get said: The social media attacks are simple targets, just like you and I on Facebook,&#8221; Carey said. &#8220;There is not much to do organizationally here, since no agency owns the sites, they just use them. [But] sharing best practices or just starting a new account are simple things that you and I can do.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>DoD social media accounts are subject to guidance from September 2012.<\/p>\n","protected":false},"author":7,"featured_media":46389,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_meta-robots-noindex":"","_yoast_wpseo_meta-robots-nofollow":"","_yoast_wpseo_canonical":"","_acf":"","_yoast_wpseo_primary_category":10,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","_smg_distribution_targets":[]},"categories":[10,16],"tags":[],"coauthors":[2772],"class_list":["post-27347","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cyber","category-it-networks"],"acf":{"subheadline":"","legacy_arc_id":"NWJ2ZAT3DZC4XFOHBEUJYFEFPQ","arc_canonical_url":"\/2015\/01\/21\/dod-centcom-hack-to-have-no-effect-on-social-media-policy\/","remove_feature_photo":false,"is_sponsored":false,"subtype":"","redirect_url":"","disable_inline_ads":false,"native_logo_pretext":"Presented 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