{"id":10663,"date":"2015-01-13T17:01:17","date_gmt":"2015-01-13T17:01:17","guid":{"rendered":"https:\/\/one.sightlinemg.com\/federaltimes\/uncategorized\/2015\/01\/13\/gsa-names-new-associate-admin-for-technology\/"},"modified":"2026-08-08T04:31:13","modified_gmt":"2026-08-08T04:31:13","slug":"gsa-names-new-associate-admin-for-technology","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/federaltimes\/management\/2015\/01\/13\/gsa-names-new-associate-admin-for-technology\/","title":{"rendered":"GSA names new associate admin for technology"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The General Services Administration announced the appointment of Phaedra Chrousos as associate administrator of the Office of Citizen Services and Innovative Technologies, part of the agency&#8217;s push to strengthen its role as a technology provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the new job, Chrousos will focus on using new technologies to provide better service to federal agencies and other GSA customers.<\/p>\n\n\n\n<p>&#8220;<span style=\"color: #333333; background: white;\">Phaedra is ideally suited for this role, given her experience founding and managing two successful companies in the digital media and healthcare industries, respectively,&#8221; GSA Administrator Dan Tangherlini <a href=\"http:\/\/gsablogs.gsa.gov\/gsablog\/2015\/01\/13\/gsas-critical-technology-role\/\" title=\"http:\/\/gsablogs.gsa.gov\/gsablog\/2015\/01\/13\/gsas-critical-technology-role\/\">wrote in a Jan. 13 blog post<\/a>. &#8220;I am confident that she will do an outstanding job in this new position.<\/span>&#8220;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Chrousos joined GSA last year as the agency&#8217;s first chief customer officer. She will remain on in both roles going forward.<\/p>\n\n\n\n<p>&#8220;<span>I am thrilled to be leading the OCSIT team and continue GSA&#8217;s efforts to provide federal employees the tools they need to deliver a high value experience to the American citizen,&#8221; Chrousos said. &#8220;I am looking forward to leveraging my role as chief customer officer at GSA and the progress we&#8217;ve made to build future shared services around customer experience.&#8221;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span>Chrousos is taking over for Kathy Conrad, who was serving as acting associate administrator.<\/span><br\/><\/p>\n\n\n\n<p>&#8220;<span style=\"color: #333333; background: white;\">GSA plays a critical role in helping other agencies with technology,<\/span>&#8221; Tangherlini said. &#8220;<span style=\"color: #333333; background: white;\">I see this role increasing to the point where GSA is as closely associated with digital technology as it is with the public buildings or acquisition.&#8221;<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Phaedra Chrousos takes new positions with Office of Citizen Services and Innovative Technologies.<\/p>\n","protected":false},"author":7,"featured_media":30725,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_meta-robots-noindex":"","_yoast_wpseo_meta-robots-nofollow":"","_yoast_wpseo_canonical":"","_acf":"","_yoast_wpseo_primary_category":15,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","_smg_distribution_targets":[]},"categories":[63,15,14],"tags":[],"coauthors":[2349],"class_list":["post-10663","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cloud","category-management","category-it-networks"],"acf":{"subheadline":"","legacy_arc_id":"635T3KYGBFEF3B6DNTP4NE6TLU","arc_canonical_url":"\/management\/2015\/01\/13\/gsa-names-new-associate-admin-for-technology\/","remove_feature_photo":false,"is_sponsored":false,"subtype":"","redirect_url":"","disable_inline_ads":false,"native_logo_pretext":"Presented By:"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>GSA names new associate admin for technology - Federal Times<\/title>\n<meta name=\"description\" content=\"Phaedra Chrousos takes new positions with Office of Citizen Services and Innovative Technologies.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/one.sightlinemg.com\/federaltimes\/management\/2015\/01\/13\/gsa-names-new-associate-admin-for-technology\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"GSA names new associate admin for technology\" \/>\n<meta property=\"og:description\" content=\"Phaedra Chrousos takes new positions with Office of Citizen Services and Innovative 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