{"id":12206,"date":"2018-09-28T15:43:18","date_gmt":"2018-09-28T15:43:18","guid":{"rendered":"https:\/\/one.sightlinemg.com\/federaltimes\/uncategorized\/2018\/09\/28\/social-security-needs-to-empower-it-leadership-more\/"},"modified":"2026-08-08T04:32:21","modified_gmt":"2026-08-08T04:32:21","slug":"social-security-needs-to-empower-it-leadership-more","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/federaltimes\/federal-oversight\/watchdogs\/2018\/09\/28\/social-security-needs-to-empower-it-leadership-more\/","title":{"rendered":"Social Security agency needs to empower IT leadership more"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Although the Social Security Administration has taken significant steps to improve IT acquisitions, the agency has still not acted to fully <a href=\"https:\/\/www.federaltimes.com\/it-networks\/2018\/08\/02\/gao-finds-shortcomings-in-chief-information-officer-authorities\/\" target=_blank>empower its chief information officer<\/a>, according to a Sept. 27 Government Accountability Office report.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWhile SSA has made noteworthy progress to address its management of IT, more work is needed to fully address the role of its CIO in its policies,\u201d said Carol Harris, director of IT management issues at GAO, at a Sept. 27 hearing on the report.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cVarious<a href=\"https:\/\/www.federaltimes.com\/it-networks\/2018\/05\/22\/grades-plummet-on-latest-government-it-evaluation\/\" target=_blank> laws and related guidance <\/a>assign IT management responsibilities to CIOs in six key areas, and in August 2018 we reported that, of the six areas, SSA\u2019s policies only fully address one.\u201d<\/p>\n\n\n\t<aside class=\"smg-interstitial-link wp-block-smg-interstitial-link\">\n\t\t<a href=\"https:\/\/one.sightlinemg.com\/federaltimes\/congress\/2018\/09\/26\/house-bill-would-codify-elevate-the-federal-cio\/\" class=\"smg-interstitial-link__inner\">\n\t\t\t\t\t\t\t<div class=\"smg-interstitial-link__media\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"157\" src=\"https:\/\/one.sightlinemg.com\/wp-content\/uploads\/2026\/08\/41052818492_1c0dfa9358_o-Cropped.jpg.jpg?w=300\" class=\"smg-interstitial-link__image wp-post-image\" alt=\"\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"smg-interstitial-link__content\">\n\t\t\t\t<span class=\"smg-interstitial-link__kicker\">Related<\/span>\n\t\t\t\t<h3 class=\"smg-interstitial-link__title\">House bill would codify, elevate the federal CIO<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"smg-interstitial-link__excerpt\">Under a new House bill, the federal chief information officer position, currently occupied by Suzette Kent, would be codified with elevated authority.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/a>\n\t<\/aside>\n\t\n\n\n<p class=\"wp-block-paragraph\">Such guidance stipulates that the <a href=\"https:\/\/www.federaltimes.com\/management\/2018\/05\/15\/trump-executive-order-to-reprioritize-authorities-of-it-leadership\/\" target=_blank>CIOs at each agency must have authority<\/a> in IT leadership and accountability, strategic planning, workforce, budgeting, investment management and information security.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">SSA only fully addressed the leadership requirement, which calls for the CIO to report directly to agency leadership.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And while budgeting and information security were substantially addressed, according to the report, strategic planning and investment management were only somewhat addressed, while authority over the IT workforce was not addressed at all.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The report recommended that SSA take action on GAO\u2019s past recommendation that the agency update its policies to better empower the CIO.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">According to Harris, SSA currently struggles with the fact that its average CIO tenure is only about 1.8 years, which leaves little time to effect real IT change and improvements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Harris added that a CIO needs approximately three to five years to be truly effective, and five to seven years to implement major changes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cIf SSA fully implements our recommendation, it will be better positioned to attract and retain high-quality CIOs when there is a leadership vacancy, while also maintaining continuity of IT operations when leadership changes occur,\u201d said Harris.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">SSA said that it planned to address the CIO policy weakness by the end of September 2018.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chief information officer authorities still need to be improved at the Social Security Administration, according to a watchdog report.<\/p>\n","protected":false},"author":7,"featured_media":31789,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_meta-robots-noindex":"","_yoast_wpseo_meta-robots-nofollow":"","_yoast_wpseo_canonical":"","_acf":"","_yoast_wpseo_primary_category":40,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","_smg_distribution_targets":[]},"categories":[106,31,110,33,9,40],"tags":[],"coauthors":[2853],"class_list":["post-12206","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-daily-brief","category-home","category-it-cloud-report","category-newsletters","category-federal-oversight","category-watchdogs"],"acf":{"subheadline":"","legacy_arc_id":"LFFLBA37SFFDBGYZLQBB4QHKVM","arc_canonical_url":"\/federal-oversight\/watchdogs\/2018\/09\/28\/social-security-needs-to-empower-it-leadership-more\/","remove_feature_photo":false,"is_sponsored":false,"subtype":"","redirect_url":"","disable_inline_ads":false,"native_logo_pretext":"Presented By:"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Social Security agency needs to empower IT leadership more - Federal Times<\/title>\n<meta name=\"description\" content=\"Chief information officer authorities still need to be improved at the Social Security Administration, according to a watchdog report.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Social Security agency needs to empower IT leadership more\" \/>\n<meta property=\"og:description\" content=\"Chief information officer authorities still need to be improved at the Social Security Administration, according to a watchdog report.\" \/>\n<meta property=\"og:url\" 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