{"id":19682,"date":"2018-09-11T19:07:54","date_gmt":"2018-09-11T19:07:54","guid":{"rendered":"https:\/\/one.sightlinemg.com\/federaltimes\/uncategorized\/2018\/09\/11\/why-300000-feds-may-soon-face-retraining\/"},"modified":"2026-08-08T04:50:08","modified_gmt":"2026-08-08T04:50:08","slug":"why-300000-feds-may-soon-face-retraining","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/federaltimes\/management\/2018\/09\/11\/why-300000-feds-may-soon-face-retraining\/","title":{"rendered":"Why 300,000 feds may soon face retraining"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">As the federal government moves to become more technologically advanced and automate certain kinds of work, potentially hundreds of thousands of federal employees could soon require reskilling, according to William Eggers, executive director of the Deloitte Center of Government Insights.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cI was over at [the Office of Management and Budget] the other day, and their belief is that they\u2019re going to need to reskill upwards of 300,000 federal employees or more over the next few years alone,\u201d Eggers told attendees Sept 11. at a Professional Services Council event.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Part of that reskilling comes from a push toward automation, which could eliminate thousands of hours of federal work, according to Eggers.<\/p>\n\n\n\t<aside class=\"smg-interstitial-link wp-block-smg-interstitial-link\">\n\t\t<a href=\"https:\/\/one.sightlinemg.com\/federaltimes\/acquisition\/2018\/06\/05\/opm-wants-new-technology-for-employee-management\/\" class=\"smg-interstitial-link__inner\">\n\t\t\t\t\t\t\t<div class=\"smg-interstitial-link__media\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"196\" src=\"https:\/\/one.sightlinemg.com\/wp-content\/uploads\/2026\/08\/File-folder.jpg.jpg?w=300\" class=\"smg-interstitial-link__image wp-post-image\" alt=\"\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"smg-interstitial-link__content\">\n\t\t\t\t<span class=\"smg-interstitial-link__kicker\">Related<\/span>\n\t\t\t\t<h3 class=\"smg-interstitial-link__title\">OPM wants new technology for employee management<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"smg-interstitial-link__excerpt\">The new system would fulfill Office of Personnel Management objectives to make it easier for employees to move in between agencies or in and out of the private sector.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/a>\n\t<\/aside>\n\t\n\n\n<p class=\"wp-block-paragraph\">\u201cIt turns out that federal employees spend about 4.3 billion hours doing a variety of tasks,\u201d said Eggers, explaining that feds spend the most time documenting and recording information, assisting and caring for others, communicating with supervisors and monitoring and controlling resources.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cIf you look at a lot of that, you\u2019re talking about hundreds of millions of hours of kind of paperwork processing. Four out of five of the most labor-intensive activities now done by the federal government have a pretty high level of automation potential.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the federal government upped its productivity by 200 percent, it would free up 1.1 billion hours at a value of $37 billion, according to Eggers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shifting from \u201clow-value\u201d to \u201chigh-value\u201d work is one of the components of the <a href=\"https:\/\/www.federaltimes.com\/management\/2018\/03\/20\/trump-management-agenda-to-focus-on-multi-agency-goals\/\" target=_blank>President\u2019s Management Agenda<\/a> and would include the development of automation software to address administrative requirements faced by agencies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cYou are also in some ways fundamentally changing the process of how work gets done,\u201d said Jenn Gustetic, visiting fellow at the Harvard Kennedy School of Government, at the same event.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But Eggers warned that a traditional change management approach would not be the best strategy for addressing this newly freed-up time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWhat we need to do is move from thinking of jobs as activities to jobs as a series of behaviors of solving different problems. What kinds of problems are we trying to solve, and what are the ideal human to machine parings? Otherwise, if it\u2019s just activities, we\u2019ll automate away a bunch of stuff and we won\u2019t optimize what that work is,\u201d said Eggers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, Joseph Klimavicz, chief information officer at the Department of Justice, said that the government\u2019s traditional form of training for federal employees \u2014 putting them through an online training course \u2014 wasn\u2019t going to cut it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWhat we need is something that people want to do that is keeping their skills current,\u201d said Kilmavicz. \u201cThe other thing is that if somebody wants to go get an advanced degree, I\u2019m willing to pay for it.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Max Everett, CIO at the Department of Energy, said that the government needs to think about other kinds of learning, such as mentorships and trading the workforce in and out of the private sector.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cMost of us need a great deal more help than we think of to learn different things. And so we\u2019re going to have to have different styles of that,\u201d said Everett.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Initiatives like technology modernization and automation are some of the reasons some federal workers will have to train for new kinds of 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