{"id":23499,"date":"2018-03-14T17:41:17","date_gmt":"2018-03-14T17:41:17","guid":{"rendered":"https:\/\/one.sightlinemg.com\/federaltimes\/uncategorized\/2018\/03\/14\/innovation-at-scale-what-has-the-white-house-office-of-american-innovation-accomplished\/"},"modified":"2026-08-08T05:00:50","modified_gmt":"2026-08-08T05:00:50","slug":"innovation-at-scale-what-has-the-white-house-office-of-american-innovation-accomplished","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/federaltimes\/it-networks\/2018\/03\/14\/innovation-at-scale-what-has-the-white-house-office-of-american-innovation-accomplished\/","title":{"rendered":"Innovation at scale: What has the White House Office of American Innovation accomplished?"},"content":{"rendered":"\n

At the end of March, the White House Office of American Innovation will mark its one-year anniversary. From workforce shortages and infrastructure challenges to reforming prisons and addressing the opioid crisis \u2014 the missions to tackle are gargantuan.<\/p>\n\n\n\n

And the real work has barely started. <\/p>\n\n\n\n

\u201cWe set up the office for long-term projects, sort of multiyear, which were large and impactful and where we really thought the White House could make a difference,\u201d Chris Liddell, assistant to the president for strategic initiatives and an OAI official, said in an interview with Federal Times. \u201cNone of these projects will come about with a month\u2019s work. They\u2019re multimonths\u2019 work and they\u2019re probably multiyears in terms of their solutions.\u201d<\/p>\n\n\n\n

OAI cut a wide swath in terms of projects. But many of its more significant waves recently came by way of efforts supporting government IT modernization. Members of industry regard OAI as the first of its kind in the White House, even as the office builds upon accomplishments made in previous administrations.<\/p>\n\n\n\n

The approach contrasts what is typical for most administrations that come into office: assume the prior management strategy is flawed and dismantle that system. That cycle prevents any progress.<\/p>\n\n\n\n

\u201cI give them a lot of credit for picking up and accepting a lot of what was done at the tail end of the previous administration \u2014 the MGT [Modernizing Government Technology] Act <\/a>and the focus on cyber and the like \u2014 and continuing that as opposed to falling prey to what others have done in the past,\u201d said Alan Balutis, senior director and distinguished fellow at Cisco.<\/p>\n\n\n\n

The Trump administration and OAI have gained from a culture shift around technology modernization in government, added Trey Hodgkins, senior vice president at the IT Alliance for Public Sector.<\/p>\n\n\n\n

\u201cThey\u2019re building on the strong foundations that previous administrations have set, but they\u2019re taking steps that we were, for various reasons, unable to take in the past,\u201d Hodgkins said. \u201cWe simply have a different dynamic about technology and how people understand it, what people expect of it. And we also have, in the policy realm, the critical mass that this is an imperative.<\/p>\n\n\n\n

A year of change<\/b><\/p>\n\n\n\n

President Donald Trump directed the establishment of the Office of American Innovation<\/a> March 27, 2017, presenting it as a hub for policy proposals to improve government operations and services. At the time, Trump\u2019s son-in-law and senior adviser Jared Kushner was appointed to lead a group of senior White House staff, including Liddell. Since then, Matt Lira, former senior adviser to House Majority Leader Kevin McCarthy, R-Calif., has also joined OAI.<\/p>\n\n\n\n

But a number have moved on as well. Senior Counselor to the President for Economic Initiatives Dina Powell left her position in January 2018 under reportedly good terms with the White House. And Reed Cordish, the lead for intergovernmental and technology initiatives, announced his resignation in February, replaced by Brooke Rollins, former aide to Texas Gov. Rick Perry.<\/p>\n\n\n\n

To Mike Hettinger, managing principal at Hettinger Strategy Group and former House of Representatives Republican leadership chief of staff, such moves signal a period of change for the whole administration.<\/p>\n\n\n\n

\u201cI think you\u2019re going to see the administration in transition here over the next few months, and that probably goes beyond the Office of American Innovation,\u201d he said. But \u201canytime you lose one of those leaders, there\u2019s going to be some sort of transition.\u201d<\/p>\n\n\n\n

According to a senior White House official who spoke to Federal Times, OAI has worked to establish itself as an office \u201cto set up infrastructure that will survive\u201d past its founders, by focusing on the bipartisan work it can accomplish. Modernizing government services, workforce of the future and infrastructure \u2014 those are all very across the aisle initiatives.<\/p>\n\n\n\n

Rich Beutel, principal at Cyrrus Analytics and former counsel for acquisition and IT policy for the House Oversight and Government Reform Committee, said that he initially doubted whether OAI had the oversight teeth to enforce the policy changes it developed.<\/p>\n\n\n\n

\u201cI got an interesting response, talking to one of the leadership folks in that office, and they said, \u2018Well, you don\u2019t understand that Chris Liddell is a force of nature,\u2019\u2005\u201d Beutel said, adding that Liddell has a strong enough voice within the highest levels of government to make sure that agencies are held accountable for implementing new policy. \u201cTheir effectiveness and ability to push change and cultural adaptation, to what I was told, is going to be successful, and has real heat.\u201d<\/p>\n\n\n\n

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Two business persons in front of futuristic display. Graphical User Interface(GUI). Head up Display(HUD). Internet of things.<\/figcaption><\/figure>\n\n\n\n

Major policy efforts<\/b><\/p>\n\n\n\n

Since its creation, the Office of American Innovation has focused on two primary IT initiatives: publication of an IT Modernization Report<\/a> and the creation of a Centers of Excellence program to drive agencies to the cloud and better data management.<\/p>\n\n\n\n

Though the Centers of Excellence program<\/a> is still in its infancy, having launched in December 2017, it received major callouts in the president\u2019s fiscal 2019 budget proposal. According to the White House official, the formal launch of the Centers of Excellence at the Department of Agriculture, which serves as the pilot agency for the program, is likely to take place in the next few months.<\/p>\n\n\n\n

\u201cWe\u2019ve done a lot of work in the thinking aspect, and we\u2019re now into the operational side,\u201d the official said. \u201cPart of the thinking there is to not only do great work, but to institutionalize the skill and knowledge associated with that work in what we\u2019ve described as the Centers of Excellence. At the same time as we\u2019re flying along with the plane, we\u2019re designing the plane as sustainable for the next few years, even past this administration.\u201d<\/p>\n\n\n\n\n\n

The proposed budget also said that the administration plans to create cross-agency priority teams to lead the implementation of recommendations from the OAI\u2019s IT Modernization Report.<\/p>\n\n\n\n

In fact, OAI has often relied on teams outside the White House to accomplish major policy changes. For example, the Centers of Excellence program is within the General Services Administration and, according to GSA officials, looks to rely on existing contract vehicles to bring in industry support.<\/p>\n\n\n\n

\u201cThey have used GSA, they have used OMB and others as their arms and legs to help do the things they want to do,\u201d Hettinger said. \u201cThey have a big, broad policy vision, and then [they have] GSA, TTS, 18F, some of those groups to help them operationalize what they\u2019re trying to do.\u201d<\/p>\n\n\n\n

Liddell said that OAI often switches, based on what\u2019s needed, between a leading and supporting role on White House projects.<\/p>\n\n\n\n

\u201cWe have an incredibly tiny staff, but a relatively senior one, who can convene and run meetings and set deadlines, and really hold people accountable in an effective fashion,\u201d the senior White House official told Federal Times.<\/p>\n\n\n\n

\"\"
Social Connecting in smart city at Night<\/figcaption><\/figure>\n\n\n\n

New year, new objectives<\/b><\/p>\n\n\n\n

As the Office of American Innovation moves into its second year, it will need to follow through on many initiatives started in the first year, as well as the development of new projects. <\/p>\n\n\n\n

According to Hettinger, the focus will likely turn from how to modernize IT systems to how data is used within those systems: how to improve customer service, and how to get smart about data analytics. But implementation of policy is always a challenge.<\/p>\n\n\n\n

The OAI and its influence in White House IT policy will also have to contend with a new major player in the IT arena. Trump recently announced the appointment of Suzette Kent to the role of federal CIO<\/a>, a position that remained vacant for the first year of his administration.<\/p>\n\n\n\n

\u201cIt\u2019ll be interesting to see how the activities of the Office of American Innovation and the new federal CIO interact,\u201d Hettinger said, adding that the two will have to look for ways to work together.<\/p>\n\n\n\n

\u201cWe\u2019re really looking forward to her joining, and we\u2019re setting her up, hopefully, for success,\u201d said the White House official, explaining that OAI has made a point to work with the acting federal CIO for the past year. \u201cWe would love for her to pick up and run with some of the things we\u2019ve been working on.\u201d<\/p>\n\n\n\n

In addition, many of the senior IT and acquisition positions within the government that were vacant <\/a>for the Trump administration\u2019s first year are beginning to fill, adding to the list of people with influence over IT policy.<\/p>\n\n\n\n

\u201cFor the longest time they\u2019ve been the only show in town,\u201d Balutis said.<\/p>\n\n\n\n

But the White House official said that the OAI, which works in six-month policy objective rotations, is close to finalizing its outlook for the beginning of the second year.<\/p>\n\n\n\n

\u201cLast year was really getting the ball moving on a lot of these initiatives,\u201d he said. \u201cThis year, hopefully we can pick up speed on them and really deliver.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

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