{"id":25613,"date":"2023-08-03T19:40:27","date_gmt":"2023-08-03T19:40:27","guid":{"rendered":"https:\/\/one.sightlinemg.com\/federaltimes\/uncategorized\/2023\/08\/03\/it-workers-at-va-get-17-pay-boost-to-narrow-gap-with-private-sector\/"},"modified":"2026-08-08T05:08:34","modified_gmt":"2026-08-08T05:08:34","slug":"it-workers-at-va-get-17-pay-boost-to-narrow-gap-with-private-sector","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/federaltimes\/management\/pay-benefits\/2023\/08\/03\/it-workers-at-va-get-17-pay-boost-to-narrow-gap-with-private-sector\/","title":{"rendered":"IT workers at VA get 17% pay boost to narrow gap with private sector"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">As of this week, nearly all IT employees at the U.S. Department of Veterans Affairs will receive an average salary increase of 17%, thanks to a new special pay rate designation that\u2019s aimed to help close the gap between what technologists earn in the private and public sectors.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A year in the making, <a href=\"https:\/\/digital.va.gov\/careers\/\" target=\"_blank\">the pay raise, <\/a>which works out to an average $18,000, aims to help the agency recruit and retain high-demand tech workers as VA modernizes its health benefits systems that process hundreds of thousands of claims related to toxic burn pit exposures and other issues.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nathan Tierney, deputy chief information officer and chief people officer at the VA, said when he came into his position two years ago, the agency was struggling to hire for these kinds of roles while demands of cybersecurity and government technology were only growing. And that challenge was being felt by companies, too, who compete for this talent pool.<\/p>\n\n\n\t<aside class=\"smg-interstitial-link wp-block-smg-interstitial-link\">\n\t\t<a href=\"https:\/\/one.sightlinemg.com\/federaltimes\/management\/pay-benefits\/2022\/10\/21\/special-rates-in-2023-federal-pay-raise-to-get-white-house-review\/\" class=\"smg-interstitial-link__inner\">\n\t\t\t\t\t\t\t<div class=\"smg-interstitial-link__media\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"165\" src=\"https:\/\/one.sightlinemg.com\/wp-content\/uploads\/2026\/08\/635935511002263693-032510ft-opm02jpg.jpg?w=300\" class=\"smg-interstitial-link__image wp-post-image\" alt=\"\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"smg-interstitial-link__content\">\n\t\t\t\t<span class=\"smg-interstitial-link__kicker\">Related<\/span>\n\t\t\t\t<h3 class=\"smg-interstitial-link__title\">\u2018Special rates\u2019 in 2023 federal pay raise to get White House review<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"smg-interstitial-link__excerpt\">Already, Biden submitted an overall average pay increase of 4.6% for civilian federal employees.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/a>\n\t<\/aside>\n\t\n\n\n<p class=\"wp-block-paragraph\">One of the pain points he identified in consulting focus group findings and employee surveys was pay.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe were able to determine that there was as much of the gap as about 60% between the market rate and industry compared to the federal rate,\u201d he said in an interview. \u201cSo that\u2019s pretty alarming.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">According to the <a href=\"https:\/\/news.va.gov\/wp-content\/uploads\/sites\/3\/2023\/07\/VA_WorkforceDashboard__20230728_IssueThree_508_FOR_RELEASE.pdf\" target=\"_blank\">VA\u2019s hiring dashboard<\/a> last updated on July 28, IT professionals at the VA cited pay as among the top reasons for leaving the agency. The agency has met roughly 97% of its target to hire 2210 IT specialists, according to that data. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In July 2022, <a href=\"https:\/\/digital.va.gov\/careers\/ssr-pay-tables\/\" target=\"_blank\">the proposed pay plan <\/a>was submitted to the Office of Personnel Management for approval, and in January the following year, it was approved. Now, the VA is the first federal agency to implement it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For other agencies who want to adopt the special salary rate for their IT workers, the next step is funding it. Tierney said the VA\u2019s Office of Information and Technology was able to leverage authorities from the PACT Act to make payments beginning this pay period retroactive to July 16.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cAre you actually getting the cash into people\u2019s pockets? We did that in under a year, so I\u2019m really, really proud of that,\u201d he said.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The legislation, signed into law last August, permits the secretary to \u201cprovide employees a critical skill incentive based on a high-demand skill or a skill that is at a shortage.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Rate guarantees<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">That specific authority expires on Sept. 30, 2027, but the fact that OPM approved the rates guarantees federal agencies like VA have this as a long-term solution to skills gaps that are likely to become more necessary as artificial intelligence, automation and warding off cyber threats become routine business. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The rates will also help the agency recruit experts who can partner with contractors and have the technical understanding to manage their projects, which <a href=\"https:\/\/www.militarytimes.com\/veterans\/2022\/07\/20\/vas-16-billion-medical-records-overhaul-could-triple-in-cost\/\" target=\"_blank\">run the risk of overrunning on cost and time<\/a> without proper oversight.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tierney said whatever the next funding vehicle is should agency budgets fluctuate, he\u2019s confident that the VA can prove the effectiveness of this initiative and be able to roll it over.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cLogic will prevail &#8230; because it\u2019s a compelling business case to begin with, otherwise, [OPM] wouldn\u2019t have approved it,\u201d he said. That\u2019s the real long-term solution, he added.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The raise applies to all of the agency\u2019s 2210 IT specialist workers except for about 1% \u2014 or about 60 upper-echelon workers \u2014 who are hitting their statutory pay caps on the General Schedule. But even for those employees, the agency can make use of critical skills or retention incentives or retentions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That\u2019s why the special rates are just one piece of an entire human capital strategy that the agency is developing long-term to ensure the vitality of the agency\u2019s workforce and continuity of services for the more than 9 million veterans enrolled to receive care.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tierney also pointed out that while this is a milestone moment, it\u2019s not the end of the road.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The agency is rethinking the way it advertises job postings to be more interesting and reflective of what the VA\u2019s IT workforce does.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe\u2019ve done some LinkedIn live events and stuff like that to try to debunk some of the myths about working in the federal government,\u201d Tierney said.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And whereas HR services used to be handled by the Veterans Health Administration, now IT jobs have their own home where there are videos and resources specific to IT work.<\/p>\n\n\n\t<aside class=\"smg-interstitial-link wp-block-smg-interstitial-link\">\n\t\t<a href=\"https:\/\/one.sightlinemg.com\/federaltimes\/management\/career-management\/2022\/11\/10\/how-federal-agencies-can-get-gen-z-to-join-and-gen-x-to-stay\/\" class=\"smg-interstitial-link__inner\">\n\t\t\t\t\t\t\t<div class=\"smg-interstitial-link__media\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/one.sightlinemg.com\/wp-content\/uploads\/2026\/08\/GettyImages-1244091530.jpg.jpg?w=300\" class=\"smg-interstitial-link__image wp-post-image\" alt=\"\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"smg-interstitial-link__content\">\n\t\t\t\t<span class=\"smg-interstitial-link__kicker\">Related<\/span>\n\t\t\t\t<h3 class=\"smg-interstitial-link__title\">How federal agencies can get Gen Z to join and Gen X to stay<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"smg-interstitial-link__excerpt\">The federal government knows it has a recruitment challenge when it comes to preparing for the ever-looming wave of retirements.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/a>\n\t<\/aside>\n\t\n\n\n<p class=\"wp-block-paragraph\">Apprenticeship programs are also a focus for the agency, which allow veterans and others who might be early in their careers get job experience and skills with the VA.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cIf they end up working for us, great,\u201d Tierney said. \u201cIf not, they go back into society somewhere else and they have a great experience with serving &#8230; the VA.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tierney said OIT can take a similar skilling approach as VA does with its medical professionals. Approximately 70% of all U.S. physicians complete at least part of their training in VA facilities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cSo why can\u2019t we do that for tech?\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A year in the making, the pay raise, which works out to an average $18,000, aims to help the agency recruit and retain.<\/p>\n","protected":false},"author":7,"featured_media":74185,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_meta-robots-noindex":"","_yoast_wpseo_meta-robots-nofollow":"","_yoast_wpseo_canonical":"","_acf":"","_yoast_wpseo_primary_category":69,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","_smg_distribution_targets":[]},"categories":[34,31,15,14,33,69],"tags":[],"coauthors":[3269],"class_list":["post-25613","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-breaking-news","category-home","category-management","category-it-networks","category-newsletters","category-pay-benefits"],"acf":{"subheadline":"","legacy_arc_id":"EPZQ66TNYNBRRCSNF4A33BCKSY","arc_canonical_url":"\/management\/pay-benefits\/2023\/08\/03\/it-workers-at-va-get-17-pay-boost-to-narrow-gap-with-private-sector\/","remove_feature_photo":false,"is_sponsored":false,"subtype":"","redirect_url":"","disable_inline_ads":false,"native_logo_pretext":"Presented 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