{"id":25642,"date":"2019-12-13T15:30:21","date_gmt":"2019-12-13T15:30:21","guid":{"rendered":"https:\/\/one.sightlinemg.com\/federaltimes\/uncategorized\/2019\/12\/13\/how-one-agency-approached-its-windows-10-challenge\/"},"modified":"2026-08-08T04:57:56","modified_gmt":"2026-08-08T04:57:56","slug":"how-one-agency-approached-its-windows-10-challenge","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/federaltimes\/it-networks\/2019\/12\/13\/how-one-agency-approached-its-windows-10-challenge\/","title":{"rendered":"How one agency approached its Windows 10 challenge"},"content":{"rendered":"\n

Upgrading operating systems to the latest version sounds like it should be a simple step given that system updates are at the core of the most basic cybersecurity hygiene. However, with Microsoft\u2019s Windows 7 going out of support by the tech giant in a month, one agency in the midst of upgrading to Windows 10 has learned that it is not that easy to update.<\/p>\n\n\n\n

\u201cMost folks have moved over to Windows 10, but moving them off Windows 7 to Windows 10 was a feat of itself because there were some significant changes in the use of Windows 10 versus Windows 7,\u201d said Nagesh Rao, the Small Business Administration\u2019s director of business technology solutions, speaking at the Advanced Technology Academic Research Center Dec. 11.<\/p>\n\n\n\n

Rao said that cabinet agency IT officials had to \u201cmake the compelling case\u201d to SBA employees that the agency was upgrading because continuing to operate on Window 7 after January posed a significant cybersecurity risk. But the agency still received some push back from employees despite that justification because “you had a lot of people that were so comfortable in their ways,\u201d Rao said.<\/p>\n\n\n\n

\u201cIt was not taken well, I\u2019ll be honest,\u201d Rao said.<\/p>\n\n\n\t