{"id":25687,"date":"2023-08-15T19:57:12","date_gmt":"2023-08-15T19:57:12","guid":{"rendered":"https:\/\/one.sightlinemg.com\/federaltimes\/uncategorized\/2023\/08\/15\/automation-may-help-as-us-agencies-struggle-to-hire-it-workers\/"},"modified":"2026-08-08T05:10:00","modified_gmt":"2026-08-08T05:10:00","slug":"automation-may-help-as-us-agencies-struggle-to-hire-it-workers","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/federaltimes\/it-networks\/2023\/08\/15\/automation-may-help-as-us-agencies-struggle-to-hire-it-workers\/","title":{"rendered":"Automation may help as US agencies struggle to hire IT workers"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Nearly a year away from the deadline imposed by the White House to meet zero-trust goals, a third of federal agencies say they won\u2019t have a fully staffed cybersecurity team to implement them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Those in the tech space have joked, facetiously, that that\u2019s where AI can come in: to do the jobs that there aren\u2019t humans for. But in a jest there is some truth: automation and <a href=\"https:\/\/www.federaltimes.com\/it-networks\/2023\/05\/17\/ideas-for-ai-in-government-are-there-the-people-arent-experts-say\/\" target=\"_blank\">other accessible forms of artificial intelligence <\/a>can help supplement hiring efforts or at least relieve IT teams of rote processing to focus on more involved projects.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cI think automation, artificial intelligence \u2014 those are things that are absolutely going to help those folks do more with the resources they do have,\u201d said Cody Cornell, chief strategy officer at Swimlane, a supplier of automation software to industry and government. \u201cI\u2019ve spent almost two decades at this point working in security, and I\u2019ve never been fully staffed and never really expected that I would [be], I think what people need is some mechanism of a force multiplier.\u201d<\/p>\n\n\n\t<aside class=\"smg-interstitial-link wp-block-smg-interstitial-link\">\n\t\t<a href=\"https:\/\/one.sightlinemg.com\/federaltimes\/federal-oversight\/watchdogs\/2023\/02\/08\/federal-agencies-stymied-by-ancient-it-infrastructure-staffing-woes\/\" class=\"smg-interstitial-link__inner\">\n\t\t\t\t\t\t\t<div class=\"smg-interstitial-link__media\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/one.sightlinemg.com\/wp-content\/uploads\/2026\/08\/GettyImages-890155054.jpg.jpg?w=300\" class=\"smg-interstitial-link__image wp-post-image\" alt=\"\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"smg-interstitial-link__content\">\n\t\t\t\t<span class=\"smg-interstitial-link__kicker\">Related<\/span>\n\t\t\t\t<h3 class=\"smg-interstitial-link__title\">Federal agencies stymied by ancient IT infrastructure, staffing woes<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"smg-interstitial-link__excerpt\">Such outdated equipment is a risk, GAO warns, as \u201cmalicious actors are becoming more willing and capable of carrying out cyberattacks.\u201d<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/a>\n\t<\/aside>\n\t\n\n\n<p class=\"wp-block-paragraph\">More than 80% of federal agencies report having vacancies on their IT security teams, according to a survey of 106 security professionals and executives at U.S. federal agencies by Swimlane. The <a href=\"https:\/\/www.cio.gov\/\" target=\"_blank\">Federal CIO Counci<\/a>l also found in a 2020 report that nearly two thirds of the government IT workforce is over 40 years of age. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That\u2019s not surprising, survey authors said, given IT talent shortages plaguing almost every sector, but for federal agencies that are at a competitive disadvantage because of pay and slow onboarding processes, insufficient staff makes it difficult to achieve many of the cyber goals being demanded of them by the President and Congress.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cIf you\u2019re trying to get a program in place, and you\u2019re trying to do something on a timeline, but you just can\u2019t even get the people to do the work, that\u2019s a really difficult spot to be in,\u201d said Cornell.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Meanwhile, agencies are still being expected to jettison aging IT that\u2019s weighing them down, modernize programs to improve customer service and cut back on manual processes to free up the few employees they do have. To do all that amid a struggle for talent, they have gotten creative, whether it\u2019s <a href=\"https:\/\/www.federaltimes.com\/federal-oversight\/congress\/2023\/05\/10\/fear-funds-and-fossilware-top-barriers-to-updating-federal-tech\/\" target=\"_blank\">hiring workers out of retirement t<\/a>o work on ancient systems only they know, leveraging special salary rates or eliminating college degree requirements to broaden the applicant pool.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Still, not all of those are quick fixes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cI think that\u2019s why people are looking at automation, they\u2019re looking at AI because they basically have resigned themselves to the fact that they\u2019re never going to be able to hire the people that they\u2019ll absolutely need,\u201d Cornell said. \u201cAnd they need alternatives to help them close that gap.\u201d<\/p>\n\n\n\t<aside class=\"smg-interstitial-link wp-block-smg-interstitial-link\">\n\t\t<a href=\"https:\/\/one.sightlinemg.com\/federaltimes\/management\/pay-benefits\/2023\/08\/07\/future-of-federal-pay-is-murky-if-this-agency-fails-to-improve-tech\/\" class=\"smg-interstitial-link__inner\">\n\t\t\t\t\t\t\t<div class=\"smg-interstitial-link__media\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"167\" src=\"https:\/\/one.sightlinemg.com\/wp-content\/uploads\/2026\/08\/GettyImages-AA046815.jpg.jpg?w=300\" class=\"smg-interstitial-link__image wp-post-image\" alt=\"\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"smg-interstitial-link__content\">\n\t\t\t\t<span class=\"smg-interstitial-link__kicker\">Related<\/span>\n\t\t\t\t<h3 class=\"smg-interstitial-link__title\">Future of federal pay is murky, if this agency fails to improve tech<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"smg-interstitial-link__excerpt\">The National Finance Center serves 650,000 federal employees across 170 customer agencies.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/a>\n\t<\/aside>\n\t\n\n\n<p class=\"wp-block-paragraph\">More than two-thirds of survey respondents also said it takes longer to fill a security position now than it did two years ago.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The survey doesn\u2019t provide granular data on why that is, but Cornell said anecdotally, the shift from remote work to in-person work post-pandemic may be driving some difficulties behind recruiting workers to agencies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Government also has less autonomy to change workplace policies than private sector firms do, which means if a contract specifies the work will be done in person, then that contract is obligated to get people back on site, he said.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>More than two-thirds of survey respondents also said it takes longer to fill a security position now than it did two years ago.<\/p>\n","protected":false},"author":7,"featured_media":74426,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_meta-robots-noindex":"","_yoast_wpseo_meta-robots-nofollow":"","_yoast_wpseo_canonical":"","_acf":"","_yoast_wpseo_primary_category":14,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","_smg_distribution_targets":[]},"categories":[31,15,14,33],"tags":[],"coauthors":[3269],"class_list":["post-25687","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-home","category-management","category-it-networks","category-newsletters"],"acf":{"subheadline":"","legacy_arc_id":"V25SKG6OSFDBXHJTOYKM2INOHI","arc_canonical_url":"\/it-networks\/2023\/08\/15\/automation-may-help-as-us-agencies-struggle-to-hire-it-workers\/","remove_feature_photo":false,"is_sponsored":false,"subtype":"","redirect_url":"","disable_inline_ads":false,"native_logo_pretext":"Presented 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