{"id":26279,"date":"2023-09-14T17:51:29","date_gmt":"2023-09-14T17:51:29","guid":{"rendered":"https:\/\/one.sightlinemg.com\/federaltimes\/uncategorized\/2023\/09\/14\/lawmakers-question-nasa-other-agency-leaders-over-telework-policies\/"},"modified":"2026-08-08T05:07:37","modified_gmt":"2026-08-08T05:07:37","slug":"lawmakers-question-nasa-other-agency-leaders-over-telework-policies","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/federaltimes\/congress\/2023\/09\/14\/lawmakers-question-nasa-other-agency-leaders-over-telework-policies\/","title":{"rendered":"Lawmakers question NASA, other agency leaders over telework policies"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Lawmakers questioned leaders from four federal agencies including NASA and the Nuclear Regulatory Commission about their telework policies during a House Oversight Committee hearing Thursday, asking how supervisors <a href=\"https:\/\/www.federaltimes.com\/management\/career\/2023\/05\/18\/telework-curbs-may-prompt-federal-workers-to-rush-for-the-exit-survey\/\" target=\"_blank\">monitor employees\u2019 productivity<\/a> when they are permitted to work from home.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">They leaders said they have several tools available, including mission-specific performance data, attendance records and the usual disciplines for underperforming employees that still apply to remote workers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Republicans have been skeptical of widespread telework, saying calls from constituents show frustration with agencies that have had rising case backlogs, empty regional offices and unresponsive helplines.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThis is a problem,\u201d said Alabama Republican Jim Palmer. \u201cAnd we\u2019ve heard reports of [Veterans Affairs] employees who are doing their work from a bubble bath. Are people going out and playing golf and playing pool and going to happy hour? I don\u2019t think we can have the productivity that we need to have if you don\u2019t show up for work.\u201d<\/p>\n\n\n\t<aside class=\"smg-interstitial-link wp-block-smg-interstitial-link\">\n\t\t<a href=\"https:\/\/one.sightlinemg.com\/federaltimes\/management\/career-management\/2023\/09\/05\/office-reentry-pushing-feds-to-job-hunt-federal-times-survey-shows\/\" class=\"smg-interstitial-link__inner\">\n\t\t\t\t\t\t\t<div class=\"smg-interstitial-link__media\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"171\" src=\"https:\/\/one.sightlinemg.com\/wp-content\/uploads\/2026\/08\/GettyImages-1340955779.jpg.jpg?w=300\" class=\"smg-interstitial-link__image wp-post-image\" alt=\"\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"smg-interstitial-link__content\">\n\t\t\t\t<span class=\"smg-interstitial-link__kicker\">Related<\/span>\n\t\t\t\t<h3 class=\"smg-interstitial-link__title\">Office reentry pushing feds to job hunt, Federal Times survey shows<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"smg-interstitial-link__excerpt\">Of those who left their government job, more than a third said the ability to work to telework was the deciding factor.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/a>\n\t<\/aside>\n\t\n\n\n<p class=\"wp-block-paragraph\">The director of the Office of Personnel Management and others said service issues are the largely result of other factors, like understaffing, and not remote work.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unions and employees balked at the idea that telework means employees aren\u2019t \u201cshowing up.\u201d There has been a growing call, both from the White House and members of Congress, for agencies to reexamine their telework policies and pressure is growing to increase in-person work when possible. Concerns have risen about the ability to onboard new employees when everyone is remote and ensure that federal buildings are no less occupied than they were pre-pandemic because of continued telework.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Democrats on the committee distinguished that a regulated telework programs that are in place at the agencies who testified is not the same as employees merely electing to stay home, as some have insinuated.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cTelework is a structured program,\u201d said Virginia Democrat Gerry Connolly. \u201cIt\u2019s not an informal \u2018Oh, if you feel like not coming in today, no problem, we\u2019ll call that telework.\u2019 That\u2019s not telework. In a structured program &#8230; you\u2019ve got to be qualified. It\u2019s got to be reviewed. It\u2019s got to be approved. Presumably, you\u2019re also evaluated on productivity.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Chief among concerns were whether agencies suffered a loss in productivity when 45% of all federal employees teleworked in fiscal year 2020, according to the OPM. The heads of the National Science Foundation, NASA, Nuclear Regulatory Commission, and U.S. Department of Homeland Security assured Congress they did not.<\/p>\n\n\n\t<aside class=\"smg-interstitial-link wp-block-smg-interstitial-link\">\n\t\t<a href=\"https:\/\/one.sightlinemg.com\/federaltimes\/home\/2023\/08\/07\/unions-push-back-on-biden-plan-to-bring-federal-workers-back\/\" class=\"smg-interstitial-link__inner\">\n\t\t\t\t\t\t\t<div class=\"smg-interstitial-link__media\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"221\" src=\"https:\/\/one.sightlinemg.com\/wp-content\/uploads\/2026\/08\/GettyImages-1338107362.jpg.jpg?w=300\" class=\"smg-interstitial-link__image wp-post-image\" alt=\"\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"smg-interstitial-link__content\">\n\t\t\t\t<span class=\"smg-interstitial-link__kicker\">Related<\/span>\n\t\t\t\t<h3 class=\"smg-interstitial-link__title\">Unions push back on Biden plan to bring federal workers back<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"smg-interstitial-link__excerpt\">Friday email from White House Chief of Staff shows Biden&#039;s plans for more in-person work for federal employees.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/a>\n\t<\/aside>\n\t\n\n\n<p class=\"wp-block-paragraph\">Karen Marrongelle, chief operating officer at NSF, said the number of research proposals evaluated by the 1,600-large workforce increased each year from 2019 to 2021, with a peak number of awards made in 2022.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cDuring this time, the NSF staff was able to consistently meet the increased proposal pressure while operating under a maximum telework posture,\u201d she said, adding that since 2004, the agency has had telework.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Homeland Security\u2019s Citizenship and Immigration Services is on track this year to have a 15% higher completion rate on employment authorization documents, said Randolph \u201cTex\u201d Alles, deputy undersecretary for management. The agency is also on track to log the highest number of naturalizations this year, he said.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Robert Gibbs, NASA\u2019s associate administrator for mission support, also said the space agency has had longstanding telework policies in place that apply to a vast majority of the workforce.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWith only minor changes, NASA\u2019s telework and remote policies remain the same today as they were in 2014,\u201d he said. \u201cIf employee performance issues exist with any employee \u2013 no matter where they work \u2013 managers are expected to utilize performance tools and counseling to address those issues as they arise.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Poor performers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Each agency head said that they have expectations that managers will deal with poor performers just as they always have. Marrongelle and others said there\u2019s no evidence that telework means employees have been skirting the work.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Several agency leaders also pointed out that their not a \u201cconstituent-facing\u201d agency, meaning employees don\u2019t interface with members of the public in person in order to serve them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Both sides seemed to find consensus on the idea that telework can serve a purpose in the post-pandemic federal workplace, though a one-size-fits-all likely does not work, and some agencies may be managing it better than others.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cI believe that telework can be helpful to agencies to help them carry out their mission,\u201d said Chairman Pete Sessions, R-Texas. \u201cIt does not mean every single agency would necessarily have that same success.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sessions said he expects there to be another hearing to come examining agencies who have been less responsive to Congress\u2019 requests for information about current telework policies.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The heads of the National Science Foundation, NASA, Nuclear Regulatory Commission, and U.S. Department of Homeland 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