{"id":27203,"date":"2023-11-07T20:57:23","date_gmt":"2023-11-07T20:57:23","guid":{"rendered":"https:\/\/one.sightlinemg.com\/federaltimes\/uncategorized\/2023\/11\/07\/retirement-processing-slows-in-october-after-record-setting-month\/"},"modified":"2026-08-08T05:12:11","modified_gmt":"2026-08-08T05:12:11","slug":"retirement-processing-slows-in-october-after-record-setting-month","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/federaltimes\/fedlife\/retirement\/2023\/11\/07\/retirement-processing-slows-in-october-after-record-setting-month\/","title":{"rendered":"Retirement processing slows after record-setting month"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">After the federal government\u2019s pending retirement cases hit a record low in September, the Office of Personnel Management reported its inventory crept back up in October.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The average number of days it takes for the office, which finalizes retirement packages and oversees annuitant benefits, to process a claim hovered around 70 in the last three few months, an improvement over last year when processing exceeded 90 days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Still, the agency processed 2,700 fewer cases last month despite intaking roughly the same number of new cases as it did the month before.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s not unusual for the agency\u2019s progress to fluctuate from month to month, though the good news is fiscal year-to-date, processing time has steadily improved. And while the topline inventory of 16,600 cases increased 5% in October and remains above the goal of 13,000, it\u2019s, too, has shrunk overall in the last year.<\/p>\n\n\n\t<aside class=\"smg-interstitial-link wp-block-smg-interstitial-link\">\n\t\t<a href=\"https:\/\/one.sightlinemg.com\/federaltimes\/home\/2023\/10\/09\/happy-federal-retirement-one-last-form-to-complete-before-you-go\/\" class=\"smg-interstitial-link__inner\">\n\t\t\t\t\t\t\t<div class=\"smg-interstitial-link__media\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"171\" src=\"https:\/\/one.sightlinemg.com\/wp-content\/uploads\/2026\/08\/GettyImages-1400776505.jpg.jpg?w=300\" class=\"smg-interstitial-link__image wp-post-image\" alt=\"\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"smg-interstitial-link__content\">\n\t\t\t\t<span class=\"smg-interstitial-link__kicker\">Related<\/span>\n\t\t\t\t<h3 class=\"smg-interstitial-link__title\">Happy federal retirement! One last form to complete before you go.<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"smg-interstitial-link__excerpt\">We\u2019d like to know your thoughts on public service, especially during a time of political division and questions being raised about the role of government.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/a>\n\t<\/aside>\n\t\n\n\n<p class=\"wp-block-paragraph\">OPM\u2019s goal remains to process most cases in two months, which may prove a challenge as the agency heads into the winter months \u2014 a popular time of year for employees to file their retirement that lasts through March.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cOPM, in partnership with Congress, is increasing staff capacity and streamlining processes to continue to reduce our inventory and monthly processing times in the short term,\u201d the agency said in a November memo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">OPM asked agencies to estimate how many retirement applications they\u2019ll receive in the coming months to help inform workloads.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Director Kiran Ahuja also said in the memo that on average, a quarter of all retirement application packages include errors that slow down the processes and further delay benefits.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To help employees navigate that process and answer commonly asked questions, the agency introduced a <a href=\"https:\/\/www.federaltimes.com\/management\/pay-benefits\/2023\/05\/22\/opm-unveils-self-help-guide-to-answer-federal-retirement-questions\/\" target=\"_blank\">self-help guide<\/a>, along with an early pilot version of a <a href=\"https:\/\/www.federaltimes.com\/fedlife\/financial-planning\/2023\/05\/01\/opmgov-introduces-a-chat-bot-to-answer-retirement-questions-for-feds\/\" target=\"_blank\">chatbot<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">OPM makes monthly payments to 2.7 million retirement annuitants worth $90 billion a year.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>OPM asked agencies to estimate how many retirement applications they\u2019ll receive in the coming months to help inform workloads.<\/p>\n","protected":false},"author":7,"featured_media":79144,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_meta-robots-noindex":"","_yoast_wpseo_meta-robots-nofollow":"","_yoast_wpseo_canonical":"","_acf":"","_yoast_wpseo_primary_category":59,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","_smg_distribution_targets":[]},"categories":[11,31,15,33,69,59],"tags":[],"coauthors":[3269],"class_list":["post-27203","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fedlife","category-home","category-management","category-newsletters","category-pay-benefits","category-retirement"],"acf":{"subheadline":"","legacy_arc_id":"HTWTRZZVIJEULMGR7ID7PYAIGU","arc_canonical_url":"\/fedlife\/retirement\/2023\/11\/07\/retirement-processing-slows-in-october-after-record-setting-month\/","remove_feature_photo":false,"is_sponsored":false,"subtype":"","redirect_url":"","disable_inline_ads":false,"native_logo_pretext":"Presented 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