{"id":9721,"date":"2015-01-06T21:43:56","date_gmt":"2015-01-06T21:43:56","guid":{"rendered":"https:\/\/one.sightlinemg.com\/federaltimes\/uncategorized\/2015\/01\/06\/postal-service-credits-it-modernization-for-recent-success\/"},"modified":"2026-08-08T04:27:06","modified_gmt":"2026-08-08T04:27:06","slug":"postal-service-credits-it-modernization-for-recent-success","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/federaltimes\/management\/2015\/01\/06\/postal-service-credits-it-modernization-for-recent-success\/","title":{"rendered":"Postal Service credits IT modernization for recent success"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In 2014 the Postal Service reported a $1.4 billion operating profit, the largest it had seen in years and attributed in part to its recent efforts to modernize its IT infrastructure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">While the Postal Service is still in the red financially because of its obligation to prepare its retiree health benefits &#8211; about $5.6 billion a year &#8211; Postmaster General Patrick Donahoe said in a speech Jan. 6 that popular features such as improved tracking and date-specific deliver come from an improved technology platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">He said the Postal Service has been able to stabilize mail revenue in some of its product lines because they can now offer a rich amount of data to its customers through its tracking software. The agency has also worked hard to promote a culture of risk-taking and innovation, he said.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A digital tool called &#8220;Every Door Direct Mail&#8221; allows small businesses to target extremely small sections of towns and receive data on their direct mailings &#8211; a service that now makes the Postal Service nearly a billion dollars a year, Donahoe said.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;We couldn&#8217;t have offered those features if we hadn&#8217;t taken a long-term approach to upgrading our technology and tracking systems,&#8221; he said. &#8220;We&#8217;ve worked hard to put a strong data and technology platform in place to drive future innovation.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In 2014 the Postal Service reported a $1.4 billion operating profit, the largest it had seen in years and attributed in part to its IT 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