{"id":9931,"date":"2018-01-30T17:50:21","date_gmt":"2018-01-30T17:50:21","guid":{"rendered":"https:\/\/one.sightlinemg.com\/federaltimes\/uncategorized\/2018\/01\/30\/database-glitch-left-1112-airmen-without-medical-benefits-for-two-weeks\/"},"modified":"2026-08-07T20:16:34","modified_gmt":"2026-08-07T20:16:34","slug":"database-glitch-left-1112-airmen-without-medical-benefits-for-two-weeks","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/federaltimes\/it-networks\/health-it\/2018\/01\/30\/database-glitch-left-1112-airmen-without-medical-benefits-for-two-weeks\/","title":{"rendered":"Database glitch left 1,112 airmen without medical benefits for two weeks"},"content":{"rendered":"\n

A problem with the Defense Department system that tracks eligibility for benefits and entitlements left 1,112 airmen and their families without medical benefits for about two weeks earlier this month.<\/p>\n\n\n\n

Air Force Personnel Center<\/a> spokesman Mike Dickerson said that during the first week of January, the Air Force realized there was a problem with the routine refresh of Defense Enrollment Eligibility Reporting System, or DEERS<\/a>, data. In his Tuesday email to Air Force Times, Dickerson said that the Air Force put its daily refresh of DEERS data on hold as soon as it realized there was a problem.<\/p>\n\n\n\n

But by that point, Dickerson said, data errors had already caused 1,112 airmen to lose their DEERS eligibility.<\/p>\n\n\n\n

This had unfortunate consequences for those airmen and their families, Dickerson said. Not only did they have their medical benefits<\/a> suspended, their identification cards were deactivated, he said.<\/p>\n\n\n\t