{"id":71640,"date":"2024-12-16T17:12:12","date_gmt":"2024-12-16T17:12:12","guid":{"rendered":"https:\/\/one.sightlinemg.com\/marinecorpstimes\/uncategorized\/2024\/12\/16\/another-commissary-closure-leaves-customers-seeking-answers\/"},"modified":"2026-08-08T16:26:20","modified_gmt":"2026-08-08T16:26:20","slug":"another-commissary-closure-leaves-customers-seeking-answers","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/marinecorpstimes\/pay-benefits\/mil-money\/2024\/12\/16\/another-commissary-closure-leaves-customers-seeking-answers\/","title":{"rendered":"Another commissary closure leaves customers seeking answers"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">For months, customers at the Forest Glen Annex commissary in Silver Spring, Maryland, have asked: When will our commissary reopen?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As of now, the answer remains unclear.<\/p>\n\n\n\t<aside class=\"smg-interstitial-link wp-block-smg-interstitial-link\">\n\t\t<a href=\"https:\/\/one.sightlinemg.com\/militarytimes\/management\/pay-benefits\/mil-money\/2024\/11\/25\/months-after-this-commissary-closed-customers-still-seek-answers\/\" class=\"smg-interstitial-link__inner\">\n\t\t\t\t\t\t\t<div class=\"smg-interstitial-link__media\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/one.sightlinemg.com\/wp-content\/uploads\/2026\/08\/2680253.jpg.jpg?w=300\" class=\"smg-interstitial-link__image wp-post-image\" alt=\"\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"smg-interstitial-link__content\">\n\t\t\t\t<span class=\"smg-interstitial-link__kicker\">Related<\/span>\n\t\t\t\t<h3 class=\"smg-interstitial-link__title\">Months after this commissary closed, customers still seek answers<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"smg-interstitial-link__excerpt\">Officials haven&#039;t determined when the Mitchel Field, New York, store will reopen.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/a>\n\t<\/aside>\n\t\n\n\n<p class=\"wp-block-paragraph\">The garrison commander closed the store in the Washington suburbs in May because of \u201cvisible cracks observed in the walls and floor,\u201d said Supunnee Ulibarri, spokeswoman for the Defense Commissary Agency\u2019s Central\/Eastern United States and Europe regions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cRight now, we cannot address reopening until we complete the assessments of the Forest Glen commissary for safety,\u201d Ulibarri said.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cNobody knows what\u2019s going on and nobody will return emails or voice messages [to the commissary agency],\u201d a retired Army officer who shops at the Forest Glen Annex commissary told Military Times. \u201cThe only information that I was able to ascertain was that the building had floor structural damage and that it would be closed until further notice. \u2026 I\u2019m not sure if this is a trend with several commissaries.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Forest Glen Annex commissary is among at least two commissaries this year to have been shut down for months due to structural issues.<b> <\/b>Military Times recently reported on the <a href=\"https:\/\/www.militarytimes.com\/pay-benefits\/mil-money\/2024\/11\/25\/months-after-this-commissary-closed-customers-still-seek-answers\/\" target=\"_blank\">closure of the commissary at Mitchel Field, New York<\/a>, where customers are also having trouble getting answers about the timeline for reopening their store, which closed in early July.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Commissaries are designed to offer discounted groceries as a benefit for eligible service members, veterans and their families.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There are 28,316 eligible commissary shopper households within 20 miles of the Forest Glen commissary, according to Ulibarri. Of these, 5,852 are active duty.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Mitchel Field and Forest Glen commissaries are the only commissaries currently shut down because of facility infrastructure problems, Ulibarri said.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There is no issue with funding to make the repairs in either case, she said. The funding for construction, repairs and renovation of commissary buildings comes from the 5% surcharge customers pay at checkout.<\/p>\n\n\n\t<aside class=\"smg-interstitial-link wp-block-smg-interstitial-link\">\n\t\t<a href=\"https:\/\/one.sightlinemg.com\/militarytimes\/management\/pay-benefits\/mil-money\/2024\/11\/25\/months-after-this-commissary-closed-customers-still-seek-answers\/\" class=\"smg-interstitial-link__inner\">\n\t\t\t\t\t\t\t<div class=\"smg-interstitial-link__media\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/one.sightlinemg.com\/wp-content\/uploads\/2026\/08\/2680253.jpg.jpg?w=300\" class=\"smg-interstitial-link__image wp-post-image\" alt=\"\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"smg-interstitial-link__content\">\n\t\t\t\t<span class=\"smg-interstitial-link__kicker\">Related<\/span>\n\t\t\t\t<h3 class=\"smg-interstitial-link__title\">Months after this commissary closed, customers still seek answers<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"smg-interstitial-link__excerpt\">Officials haven&#039;t determined when the Mitchel Field, New York, store will reopen.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/a>\n\t<\/aside>\n\t\n\n\n<p class=\"wp-block-paragraph\">As with the Mitchel Field commissary, officials are still assessing the structural damage of the Forest Glen store, an aging facility built in 1971.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cIn late June, structural and geotechnical assessments were completed and recommendations were made to keep the commissary closed until an additional geotechnical investigation could be conducted,\u201d Ulibarri said. A contract for that assessment was awarded in September; the site investigations continue, with a report due in early 2025.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These assessments, followed by plans for repair, are necessary to ensure a safe, healthy shopping and working environment for customers and employees, Ulibarri said.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Meanwhile, like the Mitchel Field commissary, officials have set up weekly drop-off deliveries for Forest Glen customers through the commissary agency\u2019s Click2Go system. Customers must place their orders at least 48 hours before the Thursday drop-off. Orders are filled from the Fort Myer, Virginia, commissary nearly 15 miles away and delivered to the Forest Glen store\u2019s parking lot, where customers can pick up their orders from 10 a.m. to 2 p.m. on Thursdays.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Forest Glen customers should go to the Click2Go program by logging into their <a href=\"http:\/\/shop.commissaries.com\/\" target=\"_blank\">shop.commissaries.com<\/a> account and choosing the \u201cFort Myer Commissary\u201d location. After choosing the products, when checking out, customers must select \u201cswitch to drop-off\u201d and select \u201cForest Glen\u201d as their drop-off location. Customers must also pay online, as the \u201cpay in store\u201d option remains unavailable due to the temporary closure.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>For months, customers at the Forest Glen Annex commissary in Silver Spring, Maryland, have asked: When will our commissary reopen?<\/p>\n","protected":false},"author":7,"featured_media":108857,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_yoast_wpseo_meta-robots-noindex":"","_yoast_wpseo_meta-robots-nofollow":"","_yoast_wpseo_canonical":"","_acf":"","_yoast_wpseo_primary_category":82,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","_smg_distribution_targets":[]},"categories":[101,82,12,25,15,69],"tags":[],"coauthors":[3302],"class_list":["post-71640","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-daily-news-roundup","category-mil-money","category-news","category-newsletters","category-pay-benefits","category-your-marine-corps"],"acf":{"subheadline":"","legacy_arc_id":"FRZGALK4DVBGXIMZQ2HAIYINKY","arc_canonical_url":"\/pay-benefits\/mil-money\/2024\/12\/17\/another-commissary-closure-leaves-customers-seeking-answers\/","remove_feature_photo":false,"is_sponsored":false,"subtype":"","redirect_url":"","disable_inline_ads":false,"native_logo_pretext":"Presented By:"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v28.1) - 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