“It’s an order that’s long overdue,” Trump said during a signing ceremony at the White House, flanked by more than a dozen military spouses who will be part of the new commission. The President’s Military Spouse Commission will make suggestions for improving quality of life in the areas of spouse employment, housing, education, childcare, healthcare, deployment-related support “and just about everything else you can think of,” Trump said.

He noted the strains of separation from loved ones deployed overseas and the frequency of permanent change of station moves.

These are “generational issues that are long overdue to address,” said Jennifer Hegseth, wife of Defense Secretary Pete Hegseth and chairman of the commission, which will include more than 20 members.

For more than a decade, military spouses have struggled with unemployment rates above 20%, in addition to various problems with housing, lack of affordable childcare and persistent issues with access to health care.

The commission’s duties will include connecting with military spouses to determine common areas of concern, according to the executive order.

Commission members will include Christie Mullin, the wife of Homeland Security Secretary Markwayne Mullin, as well as the spouses of the service secretaries, spouses of the members of the Joint Chiefs of Staff and spouses of the services’ senior enlisted advisers.

“It means the world to me that you highlight the enlisted corps,” said one senior enlisted member’s wife who spoke at the ceremony.

Trump said that collectively, these spouses have more than 400 years of experience as active-duty spouses.

“America couldn’t have the strongest military in the world without the love and devotion of our remarkable military spouses, who make extraordinary sacrifices for our country,” Trump said.

The spouses will serve without compensation, but they may receive reimbursement for travel expenses. The group will meet each month at the White House and will provide a report on the issues at the end of each fiscal year for as long as the commission exists. The commission will end two years from now, unless the president extends it, according to the executive order.

It’s unclear how or if the commission will work with the congressionally mandated Department of Defense Family Readiness Council, which is now in the process of being reconstituted. That council hasn’t met since DOD ordered a review of all advisory committees in early 2025. For over ten years, the council examined issues affecting military families. At most, they met twice each year.

A congressional push to improve quality of life resulted in pay raises in 2025 that targeted younger enlisted troops, as well as other initiatives. But service officials and families have said there are lingering, persistent concerns in areas such as childcare, spouse employment, housing and healthcare, among others.

Previous initiatives during the Biden and Obama administrations also aimed to raise awareness of issues for military families.

On July 2, two men approached the young sailor, claiming they had lost their wallets and needed help paying for a hotel room.

“The men gained possession of his phone under the pretense of entering reimbursement information electronically,” the father wrote in an email to Military Times. “Shortly afterward, he discovered an unauthorized transfer from his Navy Federal Credit Union account.”

Young service members are increasingly targeted by financial scammers who, in recent years, have employed everything from romance and investment schemes to fraudulent debt-relief offers and rental and housing scams during PCS season. Military spouses have also been targeted.

The Federal Trade Commission reported that military consumers, including active duty, veterans and families, lost $584 million to fraud in 2024.

The incident with the sailor, who is stationed in Suffolk, Virginia, occurred around 5:30 p.m. in the parking lot of a Wawa in Norfolk.

The scammers were able to use his banking app to transfer a large sum of money, according to Norfolk Police Department spokeswoman Noel Lipieko.

“These scams only take seconds to complete,” Lipieko said. “Detectives say entry-level military personnel do appear to be disproportionately impacted by scammers and remind everyone to always be cautious about letting someone you don’t know use your cell phone, by politely declining or offering to call for help on their behalf.”

The investigation into the incident is ongoing.

Carrie Foran Sepulveda, vice president for fraud and physical security strategy at Navy Federal Credit Union, called the scam “digital mugging.” Navy Federal has seen an increase in these parking lot scams over the last few years, she said.

Military-connected consumers are also particularly vulnerable to scams because of frequent moves and changing addresses, said Jason Stverak, chief advocacy officer for the Defense Credit Union Council.

Defense credit unions, meanwhile, use a multi-layered approach to fight fraud and scams, he said. These efforts include consumer education and employee training, but also extensive oversight of the financial institution’s own systems through real-time transaction monitoring, alerts that allow members to confirm or deny suspicious activity, and other checks.

Financial institutions, tech companies, government agencies and law enforcement, among others, are working together to find ways to prevent these scams and help victims recover money when possible.

“I know the military community is a very giving community,” Foran Sepulveda said. However, handing someone an unlocked phone “is the difference between handing them a $20 bill and handing them your whole wallet,” she said. “Even the kindest, most generous person is not going to say, ‘Take my ID, take my credit cards, take everything.’”

Parking lot scammers have also used other tactics, such as feigning an emergency, to gain access to a person’s phone and money. Beyond the in-person encounter, fraudulent phone calls, emails and texts have also proven to be a frequent medium for scammers.

A scammer may pretend to be someone else or send a text message that appears like an innocent wrong number before steering the conversation into precarious territory. The unpaid toll violation notice is another common scam, and some have reported getting calls about being imminently arrested due to not showing up for jury duty.

Foran Sepulveda says Navy Federal and other financial institutions are taking steps to educate their members about the ever-evolving scams.

Financial institutions like Foran Sepulveda’s are liable when fraud occurs with unauthorized transactions, but not for authorized scams. While financial institutions work to detect fraud internally, the problem takes on new complexity when criminals work directly with the target to set them up for a payday.

“If the scammers can convince you, get that trust built with you before you even open your [financial institution’s] app, there’s just no way for us to know what happened before,” Foran Sepulveda said. “At some point, it is your money, and we have to let our members make their own choices.”

There are some red flags institutions look for, however, such as wire transactions — especially high-dollar moves. Once such a scam is detected, financial institutions attempt to prevent money from leaving the account.

Foran Sepulveda said Navy Federal also works with a company that uses artificial intelligence to “scam the scammer,” getting the account information for the money transfer.

So, if a member wants to send money to what they might perceive as an appealing account, “whatever story [they] might come in with, I feel confident in saying no. … I know this account is being used to get scam dollars,” Foran Sepulveda said.

Experts suggest the following when spotting and avoiding scams:

• Watch out for tell-tale signs, including intense pressure to quickly move money.
• Decide on a family code word in case a scammer calls asking for emergency money for a family member “in trouble.”
• Be aware that scammers are now often using AI-generated voice impersonation.
• If you are the victim of fraud or a scam, contact your financial institution immediately and report it to law enforcement.
• Ignore scam texts, but know that they are getting more clever.
• If receiving a call from someone claiming to be from your financial institution, hang up and call that institution directly.

New programs have launched at Naval Station Norfolk and the Hampton Roads area in Virginia, as well as at MacDill Air Force Base in Tampa, Florida. Programs launch within the next few weeks at installations in the San Diego, California, area and around Seattle and Tacoma, Washington.

The additions will bring the total number of installations served by MFAN’s PCS Pantry Restock program to 17 across six states. Part of that program is the Fresh Funds initiative that provides the grocery stipend.

The other areas where the program operates are Fort Hood and Fort Bliss, Texas, and Camp Lejeune, Marine Corps Air Station Cherry Point and MCAS New River in North Carolina.

Families in the areas can request the assistance from MFAN directly through its website.

The program was established in response to MFAN’s research over the years that has found military families often face significant out-of-pocket costs when making permanent change of station moves, which can exacerbate financial problems. In the nonprofit’s most recent survey, MFAN found that more than 40% of military family respondents reported low or very low food security.

MFAN’s recent research found that more than 60% of active-duty families who made moves in the past two years paid more than $1,000 out of pocket for expenses related to their move, over and above what the Defense Department pays to move them.

For example, during these relocations, families must replace food, cleaning supplies and other items they couldn’t bring from their previous locations.

MFAN is partnering with Instacart, an online grocery delivery and pickup service, and the program includes delivery of the items to the families. CVS Health is a lead supporter of the PCS Pantry Restock Program.

“Meeting military families where they are — especially during the disruption of a relocation — requires partners like Instacart who share our commitment to making food easier to access,” said Shannon Razsadin, chief executive officer of MFAN, in a statement to Military Times. “Our research shows food insecurity remains a serious challenge for too many military families, and partnerships like this are an important part of the solution.”

How it works

The program starts with MFAN’s PCS Pantry Restock Box to newly arriving families who have signed up. Service members with at least one dependent are eligible, regardless of rank.

The box is stocked with pantry staples, cleaning, and paper goods and delivered to families’ homes, and is valued at $150. After receiving the box, families are invited to fill out a survey, and those who qualify may receive a one-time Fresh Funds code for a $125 grocery stipend, for up to three months, to order groceries and essentials through Instacart. The program doesn’t include military commissaries.

More than 6,000 military families have benefited from the PCS Box program to date.

Private First Class Benjamin Del Real, Jr., 25, alleges negligence on the part of the Secret Service, accusing agents of failing to exercise reasonable care in responding to the incident of a shooter who opened fire on a Secret Service security post.

The soldier and his father were visiting with Del Real’s sister, Sara, in Washington, D.C., and were walking to dinner on May 23 when they saw a shooter begin firing toward the security post, their attorney, Joseph T. Murphy, said during a Tuesday press conference announcing the legal action.

The three tourists, about 20 yards away, dropped to the ground, and Del Real moved his father to safety. But Del Real suffered a gunshot wound to his abdomen and a torn anterior cruciate ligament (ACL), in his knee.

He was taken to George Washington University Hospital, where he underwent emergency, lifesaving surgery.

Del Real had a subsequent surgery May 25. He was discharged from that hospital on June 1 and brought to Walter Reed National Military Medical Center, where he will undergo a third surgery on Aug. 11.

Recovery has been difficult, he said, as he had part of his digestive system removed — part of his colon and part of his small intestine.

Del Real thanked the U.S. Army for giving him the time and care needed, and said he hopes he will be able to return to duty some day. The Kansas native, who became a soldier a year and a half ago, is stationed in North Carolina.

Murphy said a “reliable and confidential source” has said the shot that struck Del Real came from the Secret Service, based on video footage.

Del Rio said the shooter’s back was turned, and he never faced him. The gunman was later identified as Nasire Best, 21, of Maryland, who was shot by Secret Service and was pronounced dead after being taken to a local hospital.

“The agents’ training should include taking reasonable precautions to avoid striking innocent bystanders in a crowded public area,” Murphy said.

The Secret Service doesn’t comment on pending litigation, spokesman Nate Herring said.

The incident is under investigation by the U.S. Attorney’s Office for the District of Columbia.

Del Real’s claim, submitted to the Secret Service, is a step required by the Federal Tort Claims Act before individuals can sue the federal government. The Secret Service will have six months to respond.

“Our family deserves answers,” said Sara Del Real. “We are here today asking for accountability. We need to know exactly what happened, and we believe those responsible for shooting my brother should be held accountable.”

She said it was “heartbreaking” to watch him nearly die, “after being struck by a gunshot at the hands of those entrusted to protect the public from harm.”

“The men and women entrusted with protecting the public carry an enormous responsibility,” she continued. “We hope this tragedy leads to greater accountability and helps prevent something like this from ever happening to another innocent family.”

Across the board, childcare providers struggle with financial issues, with about one in five reporting food insecurity, and about one-third struggling with debt.

Childcare providers across the board are experiencing high levels of stress and depression, researchers with the Buffett Early Childhood Institute at the University of Nebraska found.

In looking at potential solutions to bolster the military childcare provider work force, researchers also noted that poor access to behavioral support is a major reason for turnover, and there’s a high level of acting-out behaviors among children in military childcare.

The research, conducted by the Buffett Early Childhood Institute, provides more insight into military and civilian childcare providers, their needs and their differences.

Among other findings, the researchers determined that a one-time retention bonus of $500 would retain six out of 10 of those who were at risk of leaving for another year.

“You’d be shocked at how little it would take to keep them,” said Walter Gilliam, executive director of the Buffett Early Childhood Institute. “It’s because they want to stay.”

A societal issue

If there aren’t enough childcare providers, fewer children can get care. Access to affordable, high-quality childcare is key to their quality of life, to service members’ readiness and to military readiness, said those who spoke at congressional briefings this week held by the institute, in partnership with the National Military Family Association.

While childcare is a readiness issue for the current force, it’s also a readiness issue for the future force, since many military children follow in the footsteps of their military parents.

Sabrina Dalton, the wife of a Space Force guardian, said she was a preschool teacher until her first child was born more than 11 years ago. She left the work force after failing to find infant care. For her family, like many others in the military, they had many discussions about how to make the numbers work, weighing childcare costs and employment, she said.

But for eight years, until they moved to a state with free pre-Kindergarten for her youngest, she was out of the work force. They were never able to secure on-base childcare.

Dalton, who is the chief operating officer for Operation Child Care Project, said many of the spouses who seek them out to discuss childcare are also struggling with food insecurity and other issues, such as credit card debt, that are related to the effect the lack of childcare has on spouse employment.

As defense officials, lawmakers, private organizations and others have worked for decades to find ways to fill in the gaps of childcare, there has been more of a focus on recruiting and retaining childcare providers.

Stephen Simmons, deputy assistant secretary of defense for military community and family policy, said defense officials have worked on overhauling the compensation models for military child care providers and have been hiring specialists who can help with special needs, such as behavioral problems, in military child care centers.

Since June 2025, different efforts have reduced the amount of unmet need from 12,000 child care spaces to about 9,000 on wait lists across the Defense Department, Simmons said.

Half of the unmet need is located at about 20 installations, he said. And the problem can’t be solved solely by building more child development centers, which can take six years in the military construction process.

This need for child care is a societal issue, being felt across the country, Simmons said, with local, regional and national shortages of child care providers.

Those employees are critical to providing child care of high quality for military children.

“We’re going to change the idea that daycare is where you park a kid so a parent can go to work,” said Raleigh Duttweiler, chief impact officer of the National Military Family Association.

These are the most formative years of a child’s life, and they deserve to be in high quality childcare, she said.

‘It’s a calling’

According to results of the 2023 research — made public at briefings this week — of the 91 on-base military childcare providers who were surveyed, 63% of those said low pay is the leading reason for leaving the field, compared to 54.8% of the 231 military providers off base and 63.8% of the 24,285 non-military child care providers.

The on-base providers were indeed twice as likely to have actually left the field in the previous year as those off base, with 33% reporting leaving in the previous year.

Yet, military childcare providers are more committed to the field, with 51% of on-base providers planning to make it their careers.

For many of these employees, Simmons said, “It’s a calling.”

Many of the on-base providers are also older and more experienced, Gilliam said. On-base providers had a median of 20 years of experience in the field, compared to 18 years for military providers off base, and 16 years for non-military providers.

The down side, Gilliam noted, is that they also may be getting closer to retirement.

It’s unclear how many of the providers who left the field did so because of permanent change of station moves, since some are military spouses.

In addition to retention bonuses, another solution is to provide better access to support in dealing with children who have challenging behaviors.

Researchers found that a major reason for provider turnover is poor access to behavioral support. That access is “very weak” in off-base military child care programs, they found. More than half of those programs permanently expelled at least one child in the previous year, compared to one-third of on-base programs and 39% of non-military programs.

The rates of children’s mental health concerns are also greatest in off-base care, although about half of classrooms across the board reported that at least half or more of the children in their classrooms were “externalizing” their problems, or acting out.

More off-base military providers and non-military providers reported that children were internalizing problems, or exhibiting physical signs, such as unexplained headaches or stomach aches.

According to the most recent Blue Star Families Military Lifestyle Survey, 20% of active duty families with children have at least one child receiving mental health care, and another 13% would like for their child to receive care.

Other findings of the research into child care providers include:

• Stress is high across the board among providers, with the highest rate, 24%, reported in on-base providers, followed by 23% in non-military and 18% in off-base military providers.
• Depression rates are also high across the board, with about one-third of providers screening positive for depression.
• On-base providers and those providing care for military children off base are also more likely to have childcare credentials. Nearly half hold a Child Development Associate credential, the most widely recognized credential in early childhood education.
• On-base providers have better benefits, with nearly 60% having access to health insurance, 65% with retirement benefits, 54% with paid family leave and 42% with access to employee assistance programs.

The New Mexico-based firm this week pulled the curtain back on Buckler, an interceptor designed to kill Group 3 drones — UAS weighing up to 1,320 pounds and flying below 18,000 feet at under 250 knots — for a cost of under $100,000 per unit.

Buckler is designed to knock out UAS at supersonic speeds, according to a company release, and is assembled with an airframe and propulsion system manufactured entirely at X-Bow factories, thus eliminating a production bottleneck that has plagued myriad high-priced systems reliant on multi-company components. Axios first reported about the X-Bow Buckler.

The unveiling at London’s 2026 Farnborough Airshow this week is the latest push by U.S. industry to solve an interceptor enigma that has become increasingly glaring as the nation’s war with Iran drags on.

U.S. troops in the military’s Central Command area of operations have continued to face the onerous task of leaning on exorbitantly priced interceptors to contend with Iran’s vastly cheaper, mass-produced Shahed attack drones.

The use of a single PAC-3 interceptor to knock one Shahed-136 out of the sky comes with a $4 million to $35,000 tradeoff, or a 114-1 cost-per-kill ratio.

“You can’t win a war of attrition trading million-dollar interceptors against thousand-dollar threats,” X-Bow founder and chief executive officer Jason Hundley said in a release. “Buckler has flown, it comes in under $100,000, and we build its airframe and propulsion ourselves — the part of the industrial base that is so stressed by today’s munitions demands. This is our answer to the call from the U.S. and its allies: affordable capability, at scale.”

X-Bow’s announcement comes after the firm’s recent test of the Buckler munition — one that derives its name, as TWZ noted, from a Medieval era shield — that demonstrated its propulsion and flight performance, the company announced.

Following a similar theme at Farnborough, Lockheed Martin on Monday introduced what it hopes will be another low cost per kill solution to the ever-evolving unmanned threat.

The defense giant this week introduced the Morfius X-Rotor, a ground-launched “one-to-many” airborne high power microwave counter-UAS system the company says can “neutralize more than 50 enemy drones in a single flight.”

Morfius is built, most notably, to be recovered and reused.

Lockheed also introduced a cheaper Patriot interceptor.

Sen. Elizabeth Warren, D-Mass., raised concerns about anti-competitive tactics, questioning the practice of allowing Express Scripts — the largest pharmacy benefit manager in the United States — to have the contract as exclusive administrator of the Tricare pharmacy program, while owning and operating two mail-order pharmacies, Express Scripts Pharmacy and Accredo Specialty Pharmacy.

She questioned whether Express Scripts drives more business to itself, pushing local pharmacies out of the Tricare network and limiting beneficiaries’ access to more personalized local care.

“That is a clear conflict of interest,” Warren said during a hearing of the Senate Armed Services’ personnel subcommittee. It’s “an open invitation for Express Scripts to milk the federal government, kick out competitors, and steer big bucks to itself.”

Warren, ranking member of that subcommittee, said DoD requires the Tricare pharmacy contractor to own both a pharmacy benefit manager and a pharmacy.

The contractor, Express Scripts, receives a fixed administrative fee per prescription filled at retail pharmacies or the mail order pharmacy, said Dr. David J. Smith, a retired Navy rear admiral who is deputy director of the Defense Health Agency. The contractor can’t generate revenue from the prices of drugs, he said, and the DoD model eliminates common commercial industry profit mechanisms.

Under the mail-order program, the government buys the drugs, and Express Scripts dispenses the drugs and are paid that administrative fee. The amount of that fee, or other information about the contract, is not public knowledge, as DoD and Express Scripts consider it proprietary information.

Beneficiaries pay $14 per prescription filled through the mail order pharmacy and $16 at network retail pharmacies. That money isn’t kept by Express Scripts; it goes to the Defense Health Agency, said Adam Kautzner, president of Express Scripts and Evernorth Care Management. Beneficiaries can get their prescriptions filled at military treatment facilities at no charge.

In general, DoD has been trying to move to mail order because it’s cheaper, Smith said, and because of the convenience for beneficiaries.

DoD continues to find ways to deliver the benefit to make sure beneficiaries have access to their medication, in a “fiscally responsible way,” he said, adding that they’re also working on ways to shore up the supply chain for medications.

But as the government contractor, Express Scripts decides which pharmacies are in the Tricare retail pharmacy network and how much they are reimbursed.

Since 2022, more than 13,000 local pharmacies have left the network, leaving nearly 400,000 military families scrambling to find a new pharmacy in network, Warren said.

Currently, there are 46,000 retail pharmacies across the country that voluntarily participate in the Tricare retail pharmacy network, Kautzner said. As a result, 98% of beneficiaries have a retail option within 15 minutes of their home, he said, which exceeds the contract requirements.

Of the 46,000 pharmacies in the network, 16,000 are independent pharmacies.

Among those pharmacies that left the network was Roden-Smith Pharmacy in Clovis, N.M. Its owner, Micah Lansford, testified that the terms of the contract Express Scripts offered his pharmacy forced them out of the program in 2023.

Under the previous contract, the pharmacy had been reimbursed an average of about $0.37 below their actual cost for the 6,750 prescriptions they filled, causing the pharmacy to lose nearly $2,500 in 2022.

Under the terms of the contract Express Scripts proposed for 2023, Roden-Smith would have lost nearly $9 on average for each prescription and $60,000 for the same volume in 2023.

Lansford described the real-life consequences for the military community of. having fewer local pharmacies.

“Community pharmacies like mine provide a higher level of personal care, easier access,” he said.

He gave the example of a disabled U.S. Air Force retiree, whose caregiver relied on Lansford to review each monthly fill of medications, reconciling any changes and making sure his medications still made sense.

He also spoke of young active duty spouses who could no longer use his pharmacy drive-thru to pick up an antibiotic for their child, but are instead waiting in long lines to get onto base, hoping the antibiotic is in stock at the military pharmacy.

Greg Reybold, vice president of the American Pharmacy Cooperative, which includes about 1,500 independent pharmacies, said while Express Scripts touts the savings of the mail order pharmacy, it’s cheaper to fill prescriptions at the retail pharmacies than through Express Scripts mail order.

Filling generic drugs at Tricare retail pharmacies is cheaper for beneficiaries, and for the Defense Health Agency, he said. If for example, the drug costs the pharmacy $3, the beneficiary pays that instead of the usual $16 Tricare copay.

When 13,000 retail pharmacies left the network, he said, “the only winner was the Express Scripts mail order pharmacy,” because beneficiaries were forced to use that pharmacy.

Reybold and Lansford both called for an independent audit of the pharmacy program.

“We have a strong desire to serve these people, and want to be there for them,” Lansford said. “And we want a fair deal to provide service.”

In a letter to one beneficiary dated July 2 and provided to Military Times, TriWest officials said they had discovered a security incident April 16, in which an unauthorized person gained limited, unauthorized access to TriWest information and downloaded it.

“We are unaware of any misuse of your information,” officials stated in the letter, but they went on to say TriWest is offering a free credit-monitoring service for those who feel it’s needed.

The unauthorized person obtained health-related and other personal information, specifically names, Department of Defense Benefits Numbers and beneficiaries’ ZIP codes. Officials said that in fewer than five instances, the information also included Social Security numbers, addresses and dates of birth.

About four million beneficiaries are covered by TriWest, the managed care contractor for the Tricare West Region. Active duty, retired, National Guard and Reserve, and their family members, survivors and certain former spouses receive their health care under DoD’s Tricare program, with eligibility determined by the Defense Enrollment Eligibility Reporting System, or DEERS.

TriWest is notifying each beneficiary about what information was involved in their specific case.

The timing of the notifications was unclear, since at least one letter was dated July 2, about two and a half months after the incident occurred.

“With regard to timing, as soon as the incident was discovered, TriWest took immediate action to prevent any further unauthorized activity and worked diligently with the government to notify affected individuals, consistent with applicable law and notification timelines,” TriWest officials said in an email response to Military Times.

The company hired a third-party forensic expert to review what information was accessed during the incident.

Beneficiaries who want to use the free credit-monitoring service, offered through Experian for 24 months, should enroll by the deadline provided in their notification letter, using the activation code and instructions included in the letter.

Those who find suspicious activity should notify the TriWest Healthcare Alliance Breach Response Line, at 1-833-918-1296. Beneficiaries who believe they are victims of identity theft should file a report with the Federal Trade Commission at identitytheft.gov.

The company has taken steps to prevent any other such incidents, officials said, including increasing security controls related to password resets, strengthening system access monitoring tools and providing additional employee education on identifying and mitigating the different types of cyber attacks.

William G. “Bill” Fitzhugh, who has served as the agency’s deputy director since June 29, will transition to the new position when the current director, John E. Hall, retires.

Most recently, Fitzhugh served as acting principal deputy for the assistant secretary of defense for manpower and reserve affairs, where he was instrumental in advancing the commissary’s supply chain transformation, officials said. He has held various leadership positions at the Defense Department and the Department of Veterans Affairs.

“Bill Fitzhugh is the right executive to continue transforming DeCA, finding ways to better serve our military community and protect valuable commissary benefits for the next generation,” said Anthony J. Tata, under secretary of defense for personnel and readiness, in the July 1 announcement.

The Defense Commissary Agency operates 235 stores worldwide, with a congressional mandate to save eligible customers in the military community at least 25% on groceries compared to civilian stores outside the gate.

Its annual budget is about $1.5 billion.

“I am honored to lead DeCA at a pivotal time,” Fitzhugh said in the announcement. “I thank John for his leadership in transforming the agency’s business practices so that we can offer a competitive and attractive shopping experience to our patrons. As director, I look forward to continuing the positive momentum he built and contributing to the readiness of the force.”

Hall became director of the commissary agency in June 2023, and is credited with a number of improvements, including increasing the availability of grocery stock to hard-to reach locations. He modernized the shopping experience for customers by expanding the Click2Go curbside program and the doorstep delivery programs. He has also led a pilot program granting commissary access to DoD civilians in certain locations.

Hall praised the dedication of the commissary agency’s work force.

“Their unwavering commitment to the eligible patrons, military families, and service members they support is truly inspiring,” he said in the announcement of the transition.

In 2025, Fitzhugh served as acting assistant secretary of defense for manpower and reserve affairs. Since 2021, he has held various executive roles in that office, which oversees a large portfolio of programs, ranging from the commissaries to Department of Defense Education Activity, to military and civilian personnel policies, Total Force planning and requirements, military community and family policy, and reserve integration.

Fitzhugh entered the Army in 1988 and retired after 23 years.

Over the years, the commissary agency has been led by a mix of military retirees or civilians with backgrounds in DoD leadership.