{"id":122536,"date":"2023-02-06T17:59:46","date_gmt":"2023-02-06T17:59:46","guid":{"rendered":"https:\/\/one.sightlinemg.com\/militarytimes\/uncategorized\/2023\/02\/06\/oracle-exec-va-health-records-overhaul-is-only-real-option-for-vets\/"},"modified":"2026-08-08T15:06:01","modified_gmt":"2026-08-08T15:06:01","slug":"oracle-exec-va-health-records-overhaul-is-only-real-option-for-vets","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/militarytimes\/veterans\/2023\/02\/06\/oracle-exec-va-health-records-overhaul-is-only-real-option-for-vets\/","title":{"rendered":"Oracle exec: VA health records overhaul is only real option for vets"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Developers of the embattled<a href=\"https:\/\/www.militarytimes.com\/veterans\/2023\/01\/31\/lawmakers-demand-fixes-in-va-health-records-before-any-more-rollouts\/\" target=\"_blank\"> electronic health records system <\/a>that Veterans Affairs officials hope to deploy in coming years are pushing back against accusations <a href=\"https:\/\/www.militarytimes.com\/veterans\/2022\/09\/21\/stress-over-vas-new-health-records-is-causing-staffers-to-leave\/\" target=\"_blank\">the software<\/a> is an unfixable failure, asserting instead that it represents the only reasonable path ahead for veteran patients.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.oracle.com\/news\/announcement\/blog\/veterans-deserve-better-than-vista-2023-02-03\/\" target=\"_blank\">In a message posted Friday<\/a>, Oracle Executive Vice President Ken Glueck said that abandoning the new Millennium records system project would be \u201csnatching defeat from the jaws of victory\u201d and insisted that officials are close to providing \u201cseamless\u201d care for patients from the day they enlist in the military through their post-service health care needs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThe same [records] technology rolled out across VA is being successfully rolled out across the Defense Department,\u201d he wrote. \u201cAnd, by the way, this is the same system successfully deployed in thousands of commercial and public hospitals around the world.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cSo, if it works at the Defense Department and at hospitals across the United States, then why can\u2019t it work at the VA? Of course, it can, and it is.\u201d<\/p>\n\n\n\t<aside class=\"smg-interstitial-link wp-block-smg-interstitial-link\">\n\t\t<a href=\"https:\/\/one.sightlinemg.com\/militarytimes\/veterans\/2023\/01\/31\/lawmakers-demand-fixes-in-va-health-records-before-any-more-rollouts\/\" class=\"smg-interstitial-link__inner\">\n\t\t\t\t\t\t\t<div class=\"smg-interstitial-link__media\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"200\" src=\"https:\/\/one.sightlinemg.com\/wp-content\/uploads\/2026\/08\/Mann-Grandstaff-Department-of-Veterans-Affairs-Medical-Center-1.jpg.jpg?w=300\" class=\"smg-interstitial-link__image wp-post-image\" alt=\"\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"smg-interstitial-link__content\">\n\t\t\t\t<span class=\"smg-interstitial-link__kicker\">Related<\/span>\n\t\t\t\t<h3 class=\"smg-interstitial-link__title\">Lawmakers demand fixes in VA health records before any more rollouts<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"smg-interstitial-link__excerpt\">New legislation would block further deployments of the controversial system until VA leaders can promise permanent improvements.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/a>\n\t<\/aside>\n\t\n\n\n<p class=\"wp-block-paragraph\">The public relations push comes as a growing number of lawmakers have proposed scaling back or further delaying the health records modernization project amid mounting problems with the software.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Last month, Rep. Matt Rosendale, R-Mont., chairman of the House Veterans\u2019 Affairs Committee\u2019s panel on technology \u2014 introduced legislation which would terminate the program completely. The full committee\u2019s chairman, <a href=\"https:\/\/www.militarytimes.com\/veterans\/2023\/02\/02\/new-house-vets-chair-plans-focus-on-pact-act-oversight-medical-access\/\" target=\"_blank\">Illinois Republican Rep. Mike Bost<\/a>, is a co-sponsor of the bill.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Eight other lawmakers have backed legislation to block any future deployments until certain quality and transparency requirements are met.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The electronic health records project has been ongoing for four years and has already cost about $4 billion. The effort was originally slated to take 10 years and about $16 billion, but outside analysts have questioned whether either of those marks can be achieved given recent problems with the software.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Last October, VA leaders announced that all future deployments of the Oracle Cerner records platform would be delayed until at least June 2023 \u201cto address challenges with the system and make sure it is functioning optimally for veterans and for VA health care personnel.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In a press event last week, VA Secretary Denis McDonough said whether work will resume then will depend on whether a series of issues with the Millennium software are resolved.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thus far, the software has only been deployed to five medical centers out of the 171 in the VA healthcare system, which also includes hundreds of outpatient sites. But physicians at those sites have reported numerous frustrations and serious concerns with the change. Last spring, the VA inspector general report found at least 148 veterans were harmed by medical record mistakes and shortfalls after the system was implemented in the first few sites alone.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Glueck \u2014 whose company acquired Cerner last summer \u2014 said that since <a href=\"https:\/\/www.oracle.com\/a\/ocom\/docs\/cerner-congressional-report.pdf\" target=\"_blank\">Oracle\u2019s takeover<\/a>, many of those issues have been addressed. The company has posted <a href=\"https:\/\/apexadb-ext.oracle.com\/ords\/r\/cerner\/federal-ehrm\/home\" target=\"_blank\">an online tracker of problems<\/a> identified by lawmakers to show the status of fixes, and said they are working with medical centers and veterans groups on additional improvements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">He also downplayed the idea that department leaders can abandon the Millennium project and instead work on fixes to VistA, the 40-year-old health records system used at most VA medical centers today.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cVA has tried to modernize VistA several times in the past. \u2026 The truth is, there is not enough time or money to ever make VistA work like a modern system,\u201d he wrote.<\/p>\n\n\n\t<aside class=\"smg-interstitial-link wp-block-smg-interstitial-link\">\n\t\t<a href=\"https:\/\/one.sightlinemg.com\/militarytimes\/veterans\/2022\/09\/21\/stress-over-vas-new-health-records-is-causing-staffers-to-leave\/\" class=\"smg-interstitial-link__inner\">\n\t\t\t\t\t\t\t<div class=\"smg-interstitial-link__media\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"215\" src=\"https:\/\/one.sightlinemg.com\/wp-content\/uploads\/2026\/08\/Electronic-health-records-DVIDS.6595521.jpg.jpg?w=300\" class=\"smg-interstitial-link__image wp-post-image\" alt=\"\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"smg-interstitial-link__content\">\n\t\t\t\t<span class=\"smg-interstitial-link__kicker\">Related<\/span>\n\t\t\t\t<h3 class=\"smg-interstitial-link__title\">Stress over VA\u2019s new health records is causing staffers to leave<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"smg-interstitial-link__excerpt\">VA leaders expressed major concerns about where the records modernization project currently stands.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/a>\n\t<\/aside>\n\t\n\n\n<p class=\"wp-block-paragraph\">That was the argument posed by Cerner officials and members of President Donald Trump\u2019s administration in 2017, when the contract for the health records overhaul was awarded. Members of President Joe Biden\u2019s White House have backed the plan but promised to make sure fixes are made before installing the system at further sites.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe are working collaboratively with our dedicated partners in the VA to drive this effort forward,\u201d Glueck wrote. \u201cWe are proud of the work we are doing, and we intend to exceed expectations. Our veterans deserve no less.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Oracle officials (including Glueck) are likely to find themselves before Congress in coming months to back up those promises. Bost has already promised intense scrutiny by his committee in coming months on the issue, calling it an issue of both wasteful spending and the safety of veteran patients.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The company behind VA&#8217;s controversial health records project insists the work can still be finished in a way that benefits veterans and 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By:"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Oracle exec: VA health records overhaul is only real option for vets - Military Times<\/title>\n<meta name=\"description\" content=\"The company behind VA&#039;s controversial health records project insists the work can still be finished in a way that benefits veterans and taxpayers.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Oracle exec: VA health records overhaul is only real option for vets\" \/>\n<meta property=\"og:description\" content=\"The company behind VA&#039;s controversial health records project insists the work can still be finished in a way that benefits veterans and 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