{"id":81062,"date":"2023-10-30T21:14:57","date_gmt":"2023-10-30T21:14:57","guid":{"rendered":"https:\/\/one.sightlinemg.com\/militarytimes\/uncategorized\/2023\/10\/30\/army-national-guards-bonus-backlog-started-with-2018-pentagon-fire\/"},"modified":"2026-08-08T04:24:43","modified_gmt":"2026-08-08T04:24:43","slug":"army-national-guards-bonus-backlog-started-with-2018-pentagon-fire","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/militarytimes\/news\/your-military\/2023\/10\/30\/army-national-guards-bonus-backlog-started-with-2018-pentagon-fire\/","title":{"rendered":"Army National Guard\u2019s bonus backlog started with 2018 Pentagon fire"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The Army National Guard\u2019s continued failure to pay enlistment bonuses in a timely manner dates back to a 2018 Pentagon fire, according to documents reviewed by Army Times.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">According to <a href=\"https:\/\/www.military.com\/daily-news\/2023\/10\/27\/soldiers-unpaid-national-guard-hasnt-paid-out-thousands-of-enlistment-bonuses.html\" target=\"_blank\">a Military.com report<\/a>, the National Guard Bureau is tracking <a href=\"https:\/\/www.military.com\/daily-news\/2023\/10\/27\/soldiers-unpaid-national-guard-hasnt-paid-out-thousands-of-enlistment-bonuses.html\" target=\"_blank\">more than 9,000 delinquent bonus payments<\/a> to current members of the Army National Guard. Officials are aware that 3,900 discharged soldiers may be owed bonus money, too, the outlet reported.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The component\u2019s enlistment bonuses, which range as high as $20,000 for certain jobs, traditionally disburse in two lump sums: one after a soldier finishes their entry training, and a second when the soldier completes half of their initial contract term.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">National Guard officials who spoke with Military.com attributed the bonus backlog to inconsistent state-level processes required to manually submit payments after the Guard Incentive Management System crashed in 2018. The system, known as GIMS, has functioned inconsistently in the years since, leaving state-level incentives managers to alternate between a partially functional GIMS and a bureaucratic manual payment request process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The 2018 GIMS crash occurred due to a \u201cPentagon server fire,\u201d according to an <a href=\"https:\/\/boards.law.af.mil\/ARMY\/BCMR\/CY2018\/20180015312.txt\" target=\"_blank\">Army Board for Correction of Military Records document<\/a>. A Nov. 2, 2018 memorandum \u2014 which Army Times obtained \u2014 from the bureau\u2019s personnel director described \u201ca catastrophic failure which caused a near total loss\u201d of the GIMS servers. Col. Timothy Rooney, then the Army Guard G-1, instructed states to manually process bonus payments thereafter.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Guard Bureau struggled to get the system back online, according to information the agency provided Army Times in February 2022. \u201cAfter restoring the application from previous software backups, several issues persisted,\u201d said then-spokesperson Wayne Hall. He said the problems included cybersecurity compliance and defects in the software backup.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">During that period, the incentive delays fluctuated based on system functionality and state-level staffing, according to Hall. The National Guard Bureau also struggled to centrally track the backlog because of the off-and-on problems, but the bureau stepped up the support it provided state incentives managers over time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The agency did not immediately respond to an email from Army Times seeking an update on the GIMS restoration project.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The problems began in October 2018, according to public 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