{"id":92810,"date":"2015-12-24T00:18:33","date_gmt":"2015-12-24T00:18:33","guid":{"rendered":"https:\/\/one.sightlinemg.com\/militarytimes\/uncategorized\/2015\/12\/24\/report-kansas-va-medical-center-used-unauthorized-wait-lists\/"},"modified":"2026-08-08T09:41:39","modified_gmt":"2026-08-08T09:41:39","slug":"report-kansas-va-medical-center-used-unauthorized-wait-lists","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/militarytimes\/veterans\/2015\/12\/24\/report-kansas-va-medical-center-used-unauthorized-wait-lists\/","title":{"rendered":"Report: Kansas VA medical center used unauthorized wait lists"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">LEAVENWORTH, Kan. \u2014 An internal investigation has found that a Veterans Affairs medical center in Leavenworth used unauthorized wait lists, but didn&#8217;t substantiate claims the lists were used to falsify wait times for veterans.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The <a href=\"http:\/\/cjonline.com\/news\/2015-12-22\/internal-investigation-finds-leavenworth-va-medical-center-used-unauthorized-wait\" title=\"http:\/\/cjonline.com\/news\/2015-12-22\/internal-investigation-finds-leavenworth-va-medical-center-used-unauthorized-wait\">Topeka Capital-Journal reports<\/a> that the Veterans Affairs Inspector General&#8217;s Office investigated falsified wait list claims following a Sept. 18, 2014, complaint. Their report was released Tuesday.<\/p>\n\n\n\n<p>Inspectors <span class=\"rte rte-comment\">say <\/span>said Leavenworth eye clinic scheduling staff- sed wait lists that <span class=\"rte rte-comment\">had not been <\/span>were not approved by the VA. The report also <span class=\"rte rte-comment\">says<\/span> said that staff members weren&#8217;t trained to use the VA-approved electronic wait lists.<\/p>\n\n\n\n<p>The Veterans Health Administration, a component of the VA, doesn&#8217;t track wait times for cataract surgery so inspectors concluded the Leavenworth facility didn&#8217;t use unapproved lists to distort its wait times, as a complaint <span class=\"rte rte-comment\">had<\/span> claimed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">VA Heartland Network director William Patterson said in a statement that the list of cataract surgery patients was a checklist, not a wait list. Rudy Klopfer, director of the VA Eastern Kansas Health Care System, said the checklist was used by his staff because they were not provided with a comparable tracking mechanism for cataract surgeries.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Please note this was not a wait list,&#8221; he said.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Klopfer said his staff has already followed the report&#8217;s recommendation to use only approved wait lists for scheduling cataract surgeries.<\/p>\n\n\n\n<p>The report <span class=\"rte rte-comment\">says <\/span>said that some issues at eye care clinics can be traced to a lack of leadership.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;Several staff we interviewed were unable to name their direct supervisor and were unclear regarding the chain of command,&#8221; the report found.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The report also criticized the local VA centers for &#8220;less than expected&#8221; productivity from their ophthalmologists.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">U.S. Rep. Lynn Jenkins, who represents Leavenworth and Topeka in Congress, said her staff had received numerous complaints about wait times for eye care at the two VA medical centers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;While recent progress appears to be occurring within our local VA&#8217;s culture, it is very disturbing to see that these problems continue to occur and are affecting our VAMCs back home,&#8221; Jenkins said.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>An internal investigation has found that a Veterans Affairs medical center in Leavenworth used unauthorized wait lists, but didn&#8217;t substantiate claims the lists were used to falsify wait times for 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