{"id":29789,"date":"2020-11-27T15:00:00","date_gmt":"2020-11-27T15:00:00","guid":{"rendered":"https:\/\/one.sightlinemg.com\/navytimes\/uncategorized\/2020\/11\/27\/remote-work-could-be-silver-lining-of-pandemic-for-some-veterans-including-those-with-ptsd\/"},"modified":"2026-08-08T02:42:09","modified_gmt":"2026-08-08T02:42:09","slug":"remote-work-could-be-silver-lining-of-pandemic-for-some-veterans-including-those-with-ptsd","status":"publish","type":"post","link":"https:\/\/one.sightlinemg.com\/navytimes\/education-transition\/2020\/11\/27\/remote-work-could-be-silver-lining-of-pandemic-for-some-veterans-including-those-with-ptsd\/","title":{"rendered":"Remote work could be silver lining of pandemic for some veterans, including those with PTSD"},"content":{"rendered":"\n

The global coronavirus pandemic has created an unprecedented increase in remote work arrangements for Americans \u2014 a Gallup survey<\/a> conducted in early August revealed that more than 30 percent of American workers are mostly or completely remote, and record levels of cases and hospitalizations<\/a> may keep people working from home for the foreseeable future.<\/p>\n\n\n\n

Post 9\/11-era veterans stand to benefit from this shift, according to experts and veterans interviewed by Military Times.<\/p>\n\n\n\n

As of October, recent veterans currently enjoy a lower unemployment rate<\/a> \u2014 6.2 percent \u2014 than the general population. But for the estimated 11 to 20 percent<\/a> of Iraq and Afghanistan veterans who experience PTSD symptoms in a given year, and for veterans navigating the complex Veterans Affairs scheduling and rating process even for other conditions, an in-person office environment can pose significant challenges<\/a>.<\/p>\n\n\n\n

\u201cWork from home may be helpful to somebody with PTSD because it eliminates environmental irritants\u2026that can have nothing to do with getting your job done,\u201d said Carrie Elk, a therapist specializing in PTSD treatment and founder of the Elk Institute for Psychological Performance & Health, in a phone interview with Military Times. \u201cSometimes folks with PTSD have a lower threshold for frustration or agitation\u201d and that can make them less comfortable and productive in a traditional work environment.<\/p>\n\n\n\n

Non-profit groups supporting veterans employment initiatives both confirm the increase in remote positions coming available and their benefit for veterans needing a more flexible or PTSD-friendly work environment.<\/p>\n\n\n\n

\u201cSince March, we\u2019re seeing a lot more of the work from home, work remote types of jobs becoming available,\u201d said Bryan Rollins, national director of the Wounded Warrior Project\u2019s Warriors to Work program, in a video interview. Rollins oversees a team of 42 that works \u201cone on one\u201d with wounded or disabled vets and hosts larger events with the goal of helping them find employment.<\/p>\n\n\n\n

Rollins says that out of the approximately 1,400 hires their job board has facilitated since mid-March, approximately 20 percent \u2015 or around 280 \u2015 have been in permanent remote positions. Other employers have adapted to the pandemic by making new positions temporarily remote, he explained, and even federal agencies have cut back on the red tape that previously restricted telecommuting.<\/p>\n\n\n\n

As for why the positions are beneficial to the veterans he serves, Rollins cites the potential reduction in distractions from an in-person working environment as helpful for vets with PTSD, as well as geographic flexibility enabling remote-employed veterans to live near a support system or any specialized medical care they may need.<\/p>\n\n\n\n

Military Times reached two veterans hired for remote work since the start of the pandemic to discuss their experience thus far.<\/p>\n\n\n\n

\u201cI wouldn\u2019t be able to do this\u201d<\/b><\/p>\n\n\n\n

\"\"
Retired U.S. Army Chief Warrant Officer 2 Brady Busby poses for a photo while on deployment to Afghanistan in 2009. After Busby retired August 2012, he sought and received help finding a job from Wounded Warrior Project. The Wounded Warrior Project is a nonprofit veteran\u2019s service organization that offers a variety of programs, services and events for wounded veterans of the military actions following 9\/11. (Courtesy photo)<\/figcaption><\/figure>\n\n\n\n

Brady Busby, a retired Army signals intelligence chief warrant officer, recently started working for SelectQuote, an insurance company. In a video interview, Busby said he deployed seven times during his Army career, including three where he was assigned or attached to special operations forces.<\/p>\n\n\n\n

After severe PTSD, a traumatic brain injury, and a back injury forced him to retire from the Army in 2012, Busby had difficulty managing his symptoms while transitioning to a civilian career. \u201cI have flashbacks; I have uncontrolled emotions sometimes. If I\u2019m in a crowded area, I can\u2019t really focus on any one thing too long,\u201d he said.<\/p>\n\n\n\n

Busby\u2019s oldest daughter died by suicide in 2018, exacerbating what he described as \u201ccomplex PTSD.\u201d After graduating from the University of Colorado in 2015, he worked part-time as a fly-fishing guide, he said.<\/p>\n\n\n\n

His daughter\u2019s death led him to move to Arizona just before the start of the pandemic, he explained. He struggled to find full-time work until SelectQuote hired him for a fully-remote position in May.<\/p>\n\n\n\n

If the job weren\u2019t remote, he said, \u201cI wouldn\u2019t be able to do this.\u201d He worries that the stress of a difficult Phoenix commute and being in an in-person workspace would affect his ability to connect with clients and be successful.<\/p>\n\n\n\n

He credits his new work with \u201cletting [him] help people\u201d and \u201cgiving [him] more of a drive.\u201d \u201cI\u2019m actually doing a lot better mentally now that I\u2019m a subject matter expert in a different field.\u201d<\/p>\n\n\n\n

\u201cIt\u2019s like stars aligned\u201d<\/b><\/p>\n\n\n\n

Recently retired Navy veteran Kenneth Bond landed a remote job as a senior consultant for Deloitte in May after watching traditional opportunities dry up at the onset of the pandemic.<\/p>\n\n\n\n

Remote work has allowed Bond, who was a Navy supply officer and budget analyst, to relocate post-retirement to be closer to his family \u201csupport system\u201d in Texas. He also credits the work arrangement for giving him the flexibility to meet his personal and medical needs.<\/p>\n\n\n\n

\u201c[In Texas,] my family and I can create a lifestyle balance that supports my engagement with Wounded Warrior Project, the VA medical system, and a few other things that are on my plate,\u201d he explained. The systemic shift to remote work was \u201ca game-changer\u201d that made the job search much easier from Texas.<\/p>\n\n\n\n

Bond explained it would be a challenge to balance his medical needs and family needs with a traditional in-person consulting job. \u201cI can do [my job] from the comfort of this room. I don\u2019t have to travel\u2026I don\u2019t have to be away from my family. And, frankly, I don\u2019t have to be in a\u2026business office where tons of people are coming and going.\u201d<\/p>\n\n\n\n

He said an in-person job \u201cmay have been a non-starter,\u201d as a result. It took him more than three months to coordinate his VA care for his post-service disability and get settled following his move. Ironically, Bond\u2019s team works with the VA, according to a report published by Deloitte<\/a>.<\/p>\n\n\n\n

\u201cBeing able to [work] remotely for Deloitte, it\u2019s like stars aligned,\u201d Bond concluded. \u201cThe future of work is here now.\u201d<\/p>\n\n\n\n

The limits of remote work<\/b><\/p>\n\n\n\n

Remote work may have one potentially serious drawback for veterans, though.<\/p>\n\n\n\n

Veterans who work from home may be at greater risk of social isolation, according to Elk, the PTSD expert. \u201cSometimes folks with PTSD tend to isolate, and working remotely could exacerbate the isolation, which can lead to not such a great place for somebody who\u2019s reliving memories in their mind.\u201d<\/p>\n\n\n\n

Loneliness can be a contributing risk factor for death by suicide even among veterans who don\u2019t experience PTSD, according to a 2019 flyer published by the VA<\/a>.<\/p>\n\n\n\n

Elk thus suggests veteran remote workers \u201cremind [themselves] and make sure\u201d to find social groups and camaraderie through events like virtual happy hours or other groups in their lives. That\u2019s exactly what Brady Busby did when he organized a veterans group among SelectQuote employees.<\/p>\n\n\n\n

\u201cNow we have a group for SelectQuote with hundreds of veterans,\u201d Busby said. \u201cWe\u2019re all getting together [virtually]\u2026and everyone\u2019s saying the time they served and posting pictures.\u201d<\/p>\n\n\n\n

Busby also is involved with non-profit organizations that aim to get veterans involved with fly-fishing and similar outdoors activities. Bond, the Navy veteran, volunteers with the American Red Cross.<\/p>\n\n\n\n

But Elk cautioned that even well-managed remote work is not a cure for vets with PTSD, though it can help reduce symptoms.<\/p>\n\n\n\n

\u201cIt doesn\u2019t change anything about their trauma,\u201d she said. \u201cThat takes treatment to resolve.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

Remote work options, which have increased since the beginning of the COVID-19 pandemic, could benefit veterans with complex medical needs or 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