The following is a question submitted by a reader to Federal Times columnist Reg Jones, a charter member of the senior executive service and the resident expert on federal employee retirement issues.
A Fed Times reader asks:
“I have enrolled in a Medicare Advantage Plan as of Dec. 1, 2023. I sent the necessary forms to suspend my BCBS plan on Nov 21, 2023, but $480 a month is still being taken out of my retirement pay.
I have called several times and emailed several times. The response is always the same: ‘Don’t worry, you will be reimbursed.’
Is it normal to take this long to process a suspension ? If so, I’ll just have to be patient. If not, do you have any idea what my next move should be?”
Reg’s response:
Since BC/BS is already aware of your decision to suspend your coverage and told you that you’ll be reimbursed, there’s nothing you need to do. You’ll just have to be patient.
